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"Everything was fabulous"

"We like the swimming pool that we can attend. We enjoy swimming pool and slide while that was snowing outside. We lived in the new part of the hotel, which is a bit far away from most of the facility. But we prefer new part, so that is good for us. The reception staff are very nice to us. Especially while we compare to the man who lead us in when we drive in. He was impatient and he was a bit rude to my partner. I felt like is because I am a lady driver who did not speak in their language. The breakfast is a bit lower than our expectation. We hope that at least the food is warm enough to eat. "

"Great place to soak in the sauna after a hard day on the ski runs. Good ski in ski out right by the family lift, and convenient locker 1 or 2 flight of stairs up depending on the room number. Proximity to the Main Street and ease of access to Seicomart for snacks or food trucks for affordable options. The hotel is pricey since we booked last minute, but likely more affordable options available if booked earlier."

"I wish we stayed here longer, the staff were amazing and helpful even with the language barrier. The location is authentically Japanese, or as close as possible. The Onsens were amazing and food was delicious. I was planning on gate keeping the location so it doesn’t become too westernised, but the place is too amazing and hopefully it keeps its Japanese roots. "

"Very unique check in experience and service and views are great. The only issue I had was the ac in room cannot be calibrated to cool meaning that the room is excessively hot. Even though it’s cold outside it would be good to give guest flexibility to change to aircon to a comfortable temp in the room. (It is an in room control, but the hotel locks out the function and only allows for hot air to be used)…."

"Perfect for a solo traveler looking to ski/snowboard Niseko United. "

"Clean and spacious room. Nice onsen."

"everything is fine"

"The location is good. But the food is not that great if you are not a fan of sashimis. Also allergic to crabs and was not informed about them in the menu. And there is no replacement options."