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Reviews of Lan Rung Resort & Spa - Phuoc Hai Beach

4 out of 5
Lan Rung Resort & Spa - Phuoc Hai Beach
Provincial Road 44A, Phuoc Hai Town, Dat Do, Ba Ria-Vung Tau

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and property are beautiful.
Stayed 5 nights in Apr 2024

8/10 Good

HAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

WOLFGANG

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice, somewhat secluded location split by a busy highway. The property is large but there are not sufficient lounge chairs or tables to accommodate the number of guests.
Stayed 1 night in Mar 2023

2/10 Terrible

Andrew

Stayed 1 night in Jan 2023
Response from Ms .Thao Nguyen ( Ecommerce Manager) on 10 Jan 2023
Dear Mr Andrew, Thank you for choosing Lan Rung Phuoc Hai Resort and thank you for your feedback.Can you share what made you unhappy during your stay?Our hotel will try our best to enhance the quality of services. Hope to welcome you again soon. Best Regards,

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2022
Response from Thao Nguyen on 14 June 2022
Dear Danny, We would like to thank you chossing Lan Rung Resort Phuoc Hai. Hope to welcome you again soon. Best Regard,

4/10 Poor

Quoc Dinh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this resource: its beauty, cleanness, services....We will definitely come back to this resource very soon. Highly recommended!
Stayed 1 night in Feb 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort with excellent service. We will comeback for sure.
Stayed 1 night in Nov 2020

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. The service was excellent. We really enjoyed the stay and will definitely come back.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have had nice time at this resort
Newly built, friendly staffs, beautiful swimming pool
Stayed 1 night in Jun 2020

6/10 Okay

Dzemal, San Diego US

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall, the resort looks new and beautiful! Some cleaning need to be done to the beach! The restaurant and pool staff need more training on the service and communication. We found it hard for the dining staff to understand the foreigner Gst. The food was good but not that great compared to the same restaurant in Vung Tau City.
Stayed 1 night in Jan 2020

10/10 Excellent

Thi Xuan Hang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more investment to clean the beach
This resort is new and well designed, there are construction on site and they are still expanding but it doesn’t affect much the quality of our stay. We stayed during weekdays so it’s not too crowded. The bed is very confortable The dinner is expensive but there is no restaurant near by and the city is quite far away. You can bring your own food as there is a small kitchen in the condo. The beach is not very clean, many plastic rubbish lyinf around so no one actually swimming there. I think the hotel should invest in cleaning the beach. it’s a good 1 night stay with family, I don’t know what is other thing ro do if we stay longer.
Stayed 1 night in Dec 2019
Response from Vania - Van Nguyen, E-Commerce Manager on 25 Dec 2019
Dear Ms. Hang, Lan Rung Phuoc Hai xin chao, Thank you for taking your valuable time to share with us the feedback about your holiday stay with family. We are so glad to hear that you enjoyed your accommodation at our resort. Kindly rest assured that your valuable comments were personally brought up to the related management team and we will make sure to have proper actions. Thank you again for sharing your experience, and we sincerely hope to have the opportunity to better serve you in the near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of genuine care from all staff was exceptional. The food is superb . The location was beautiful. Peaceful , romantic and luxurious. Will return .
Stayed 2 nights in Oct 2019
Response from My Bui (Mrs.) on 30 Oct 2019
Dear Anonymous, Greetings from Lan Rung Resort Phuoc Hai. Thank you very much for your nice comments . Your highly appreciation will encourage us to improve more and more our service to get a guest's satisfaction . We do hope that you have passed a nice stay at our resort and we are looking forwards to welcome you again. Thank you Best Regards My Bui (Ms.) Manager

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort with a great pool
This resort is a little out of town but it was worth the effort to get there. The hotel is pretty clean, and pool facilities is fantastic.
Stayed 2 nights in Sep 2019
Response from My Bui (Ms.) on 30 Oct 2019
Dear Mr. Joseph, Greetings from Lan Rung Resort Phuoc Hai. Thank you very much for your nice comments . Your good comments will encourage us to improve more and more our service to get a guest's satisfaction .We do hope that you have passed a nice stay at our resort and we are looking forwards to welcome you next vacation. Thank you and best regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The pool was clean and enjoyable. Refreshing. Never any leaves.
Stayed 3 nights in Apr 2019

8/10 Good

ERICK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a nice place. Really nice actually. But the food service is poor. Our lobster was so hard and chewy. I've also eaten at the Long Run in Vũng Tàu. The VT location has better food and knows how to cook a lobster.
Stayed 1 night in Apr 2019

8/10 Good

Sander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort on Phuoc Hai Beach
The resort is recently constructed with direct beach access. It is part of a larger plot mixed use development with commercial space, condos and hotel/resort. The beach and the surrounding area are pretty. Great place to see the sunrise. Staff was friendly although few in numbers. Breakfast was OK. Overall recommended
Stayed 1 night in Dec 2018

8/10 Good

an, hanoi Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel resort beach view
New resort clean and friendly service.. still new staffs need more experience in servicing but they are potentially being good staffs by good behaviors
Stayed 1 night in Feb 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and profesionally staff, very high standard in maintenance and cleaning. Room and furniture, all so good looking and all worked 100%. The pool area perfect for kids and romantic swim for couples. Pool area very special with the bridges and pool hand in hand. Hotel design influenced by The Romans, and look stylish with the blue colors as contrast.
Stayed 3 nights in Mar 2023

6/10 Okay

CHULKYU

Stayed 1 night in Oct 2022

4/10 Poor

Ulrik

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad value for money
Squeezeed between the busy road and the sea, not the vietnamese resort you could expect for this cost. The staff was unfriendly and rude at check in. Average food and no atmosphere.
Stayed 1 night in Jun 2022
Response from Thao Nguyen on 20 June 2022
Dear Ulrik, Thank you for choosing Lan Rung Phuoc Hai Resort and thank you for your feedback. Our hotel will try our best to enhance the quality of services. Hope to welcome you again soon. Best Regards,

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Nice place to stay directly at the beach. Super friendly staff.
Stayed 1 night in Dec 2021

4/10 Poor

Su Won

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Vania - Van Nguyen on 5 Dec 2019
Dear valued Guest, Thank you for the delightful review. We are pleased to hear that you had a nice stay at Lan Rung Phuoc Hai. Please do not hesitate to reach out should we be of any further assistance. In the meanwhile, we look forward to welcoming you back in the near future. Best regards,

6/10 Okay

Alexandra Vivi

Missfornøyd
Vi var på ferie i Vung Tau og besøkte venner. Vi valgte å overnatte der 1 natt for og teste om hotellet var verdt 5 stjerner, men vi ble skuffet, hotellet er verdt 3+ stjerner. 1. Personale åpnet ikke inngangen til gjestene 2. Personale pratet ganske høy til hverandre. 3. Soverromet var greit men ikke som forventet fra et 5stjernes hotell. 4. Veldig dårlig aircondion men vi var ikke på rommet om dagen, vi opplevde det på natta. Vi sa til resepsjon morgen etter, da spurte personalet om vi har slått den på. hahahaha! hvis vi ikke hadde slått på den så hadde vi mistet pusten i det glo varme rommet. 5.Frokost var ok, men rommet er for liten i forhold til mengden av gjester, det ble veldig ekko når gjestene pratet. Jeg opplevde også at personen som fylte mere mat i beholderne hostet rett på maten. Jeg så litt rart på han, men vet ikke om han skjønte det. Tilslutt og sist vil ikke jeg velge det hotellet neste gang jeg besøker Vung Tau. Jeg har fått et bedre hotell for samme pris før når jeg har besøkt stedet.
Stayed 1 night in Oct 2019
Response from My Bui (Ms.) on 30 Oct 2019
Dear Mr. Alexandra, Greetings from Lan Rung Phuoc Hai Resort. Thank you very much for your comments about our service . We will do our best to assure a good guest'satisfaction and improve more and more our service. We do hope that to welcome you back on next vacation. Thanks and best regards My Bui (Ms.0 Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Liz, Bad Rappenau

Travelled with family
Liked: Cleanliness, staff & service, amenities
Der alte Stil mit den blauen Dächern war schön, aber das Reinigungspersonal ist schlecht und überall im Bad setzt sich Kalk ab- insbesondere an Armaturen und in den Duschen
Stayed 1 night in Aug 2019

8/10 Good

海坊主, JAPAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ホテルに関しては全てにおいて ほぼ完璧であったが、ホテル専属の個人タクシーの運転手に連れて行かれた店が恐らく知人の店だったようで、非常に店主も態度が悪くて不愉快であった。 タクシー代もぼったくられてしまった！ あのような個人タクシーと契約していると、ホテルの評判を下げる原因になるから契約を見直した方が良いと思われる。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ちょっとゴージャス感もあるのんびりホテル
ロケーション的にはブンタウの街からは車で30分ほど離れており、ホテル周辺には何もない環境であることを好んで選択する方がいいでしょう。基本ホテル内で過ごすためのホテルでしょうか。その意味では良いホテルでした。 おやつ、飲み物程度を販売しているMini Martがホテル正面外に併設されていました。室内ミニバー価格を忖度した価格設定ではあります。 滞在日が大変混雑していましたので夕食はルームサービスを利用しましたが、特別高い価格設定でもなく時間通り配膳してくれました。部屋が良かったので部屋で食事も良い選択でした。 売りのプールは込み合っていたことも有るでしょうが水の循環システムは不十分で透明度は良くありませんでした。 ホテル前に続くプライベートビーチは利用しやすく、まあまあ遠浅で遊べました。海の透明度はブンタウでは良しで良いと思います。 ただ、祭日連休は子供連れの家族が中心で、リゾートホテルならず町のスイミングプールかの如し。子供のはしゃぎ声もMAXでしたので気になさらないことですね。
Stayed 2 nights in Apr 2019

10/10 Excellent

Chan Cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to chose
Excellent hôtel Top services Wonderfull news We recommend à lot to relax Nice pool Good sea view immédiate access
Stayed 1 night in Nov 2018

8/10 Good

My Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable
It’s not as beautiful as the photos. Everything is good and acceptable, except for the front desk service, the front desk service staffs need to improve their skill. High wifi speed. Should swin in the swimming pool rather than the beach.
Stayed 1 night in Jun 2018