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"The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill."

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."

"What a lovely authentic place!"

"Good "

"Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out."

"This property is wildly misrepresented. The photos and listing on Expedia are misleading at best. The hotel was hard to access, the sheets and towels were visibly dirty, and there was no soap provided in the room. Worst of all, the pillows were covered in black mold—a serious health hazard that should warrant immediate closure. The Wi-Fi barely functioned, and the overall condition of the hotel suggests complete disregard for cleanliness or guest safety. This is not a 3-star experience by any stretch. Avoid this property at all costs."

"Very comfortable stay. "

"Okay hotel, rooms are quite spacious, some with good views of the mountains in the distance. Quite close to the centre of Darjeeling on a busy road (to be fair all roads are busy there). The room we were in was a bit damp, this side of the hotel doesn't get sunlight at this time of year (December) so in this season it remains quite humid and therefore cold (there are enough blankets that you can sleep comfortably though) throughout the night and the day. Staff was nice but also sometimes too present, we got multiple calls in the room in the evenings to tell us that dinner was ready at the restaurant, even though we hadn't booked the restaurant or mentioned any plans to have dinner there."

"We were touched by your extremely courteous service. Please keep this up!"