That's fantastic to hear! It sounds like you had a truly exceptional experience during your stay.

That's fantastic to hear! It sounds like you had a truly exceptional experience during your stay. A perfect rating like that speaks volumes about the quality of the accommodations and the service provided by the staff. If you ever find yourself in need of a place to stay again, it sounds like this hotel would be a great choice!

I'm sorry to hear that your experience at the property was disappointing, especially regarding cleanliness. A clean and well-maintained environment is crucial for a comfortable stay. Did you have an opportunity to address your concerns with the staff during your stay? Providing feedback directly to the management can often lead to improvements and ensure a better experience for future guests.

It sounds like you had an overall great experience at the property! A modern look, helpful staff, and a convenient location can really enhance a stay. It's good to hear that the issue with the deadbolt didn't overshadow your enjoyment, though it's definitely something worth mentioning to the management so they can address it and ensure the safety and comfort of all guests in the future. Did you get a chance to explore the area around the hotel during your stay?

It's great to hear that you found everything to be pleasant during your stay! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your experience is enjoyable and comfortable. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

We're thrilled to hear that you had such a positive experience during your stay with us! Your satisfaction is our top priority, and it's wonderful to know that everything met your expectations and that you have no complaints.Thank you for taking the time to share your feedback. If there's anything else we can do to make your next stay even better or if you have any special requests, please don't hesitate to let us know. We're here to ensure that every aspect of your stay is enjoyable and memorable.We appreciate your patronage and look forward to welcoming you back for another great stay in the future!

We're delighted to hear that you had such a positive experience during your stay with us! Providing a clean and welcoming environment for our guests is a top priority, and it's wonderful to know that you found everything to your satisfaction.Thank you for acknowledging the efforts of our staff. We're proud of our team and their commitment to ensuring that our guests have a comfortable and enjoyable stay.

I apologize for the noise during your stay with us. We would like you to stay again on your next trip.

It's great to hear that the room was nice, clean, and spacious. Having a comfortable and tidy space can greatly enhance the overall experience of your stay. If you have any other aspects of your experience you'd like to share or if you have any questions, feel free to let me know!

Being fairly close to the cruise terminal, having easy access from the freeway, and being near restaurants are definitely convenient features for travelers, especially those embarking on a cruise. We look forward to seeing you on your next trip.

We are delighted to your stay was a 5 out of 5!

I'm glad to hear that your stay at the hotel featured quick service! Efficient and prompt service can significantly enhance the overall experience of staying at a hotel.

It sounds like you had a fantastic experience! A clean and comfortable room, along with amenities like a huge TV and a great breakfast, can really make a stay enjoyable. Having excellent staff adds to the overall positive experience, and it's wonderful to hear that you found your new go-to hotel for the Eastern Shore. If you have any more experiences to share or if you need any recommendations for future travels, feel free to let me know!

It's fantastic to hear that you had such a positive experience! Safety, cleanliness, and attentive staff are all essential components of a great hotel stay, and it's wonderful that your hotel exceeded expectations in these areas. A good breakfast is always a nice bonus as well. It sounds like you've found a reliable choice for your future visits, and I'm sure the hotel staff will be delighted to welcome you back. If you ever need any more assistance or recommendations for your travels, don't hesitate to reach out. Safe travels and enjoy your next stay!

I see, the rating indicates that you were dissatisfied with your experience despite the response. It's disappointing to hear that your concerns weren't adequately addressed or resolved to their satisfaction. It might be helpful to further investigate the specific issues raised and take additional actions to rectify them, if possible. Continuous improvement is key to ensuring a positive guest experience. If you need assistance crafting a follow-up response or addressing any further feedback, feel free to let me know.

Thank you so much for rating us 5 out of 5! We truly appreciate your feedback and are delighted to hear that you had such an excellent experience during your stay with us. Your satisfaction means the world to us, and we're thrilled that we could meet and exceed your expectations.

It's fantastic to hear that the hotel exceeded your expectations and that you found the room to be exceptionally clean. A clean and comfortable room can truly enhance the overall experience of your stay. If you were pleasantly surprised by the quality of the accommodations, it might be worth sharing your positive feedback with the hotel staff or leaving a review online. This not only helps other travelers make informed decisions but also provides valuable encouragement to the hotel staff for their efforts in maintaining high standards.

We look forward to seeing you on your next trip.

Yay! I am glad you enjoyed your huge room! We look forward to seeing you on your next trip.

I am sorry to hear that your stay was just average. We hope you try us again in the future so you can see we are above average.

5 out of 5! I appreciate you. We look forward to seeing you again.

I saddened to hear about your stay, but at this location we do not have carpet.

I apologize for the inconvenience. I looked at your reservation. I see that you had called a week after your check-in date to cancel. Hotel policy to cancel is by 6pm the day of check-in.

It sounds like you had a mixed experience with the hotel staff. It's unfortunate that the front desk person during check-in was not accommodating and made you feel unwelcome when you arrived early. However, it's great to hear that the overnight front desk person provided excellent service and was helpful during your stay.Regarding the issue with the door not automatically closing behind you, it's definitely a concern for safety and security. It's good that you brought it up to the overnight staff, and hopefully, they can address the issue to ensure the safety of all guests.Overall, while there were some issues with the initial check-in experience, it's positive that the overnight staff made up for it with their helpfulness and professionalism. It might be worth providing feedback to the hotel management about your experience so they can address any issues and improve their service for future guests.

We are happy that you enjoyed your stay with us.

Thank you for the 5 out of 5 rating. We look forward to seeing you on your next trip.

Fantastic to hear that you would rate your experience a perfect 10 out of 10! It sounds like you had a wonderful time. If there's anything specific, you'd like to highlight or share about your experience, feel free to let me know. Your positive feedback is always appreciated!

It's great to hear that you found the location of the hotel convenient, the room clean, and that you felt safe walking your dogs. However, it's unfortunate that your experience with the front desk employee, Jamie, wasn't as positive. Customer service is a crucial aspect of any hotel stay, and it's important for staff to be welcoming and accommodating.The issue with the pet fee discrepancy and the lack of clear information about the designated pet area on the property are valid concerns. It's essential for hotels to communicate policies clearly and ensure that amenities, like pet stations and bags, are adequately stocked and maintained. Your feedback about the overflowing trash cans is also important, as it contributes to the overall experience of guests.It's good that you always have dog bags with you, but for guests who might not, having a well-maintained pet station is crucial. I apologize for the issues you had during your stay with us.

It's wonderful to hear that you've had positive experiences at this property in the past. Having friendly staff, clean and comfortable rooms, and a convenient location near the interstate can greatly enhance the overall stay at a hotel. It's great that you've had consistently good experiences, and your willingness to stay again reflects the satisfaction with the services provided.

Thank you for providing your rating. A 3 out of 5 suggests a somewhat average experience with room for improvement. If there are specific aspects you'd like to discuss or if you have any questions about your stay, feel free to share more details. I'm here to help with any information or assistance you might need!

I'm glad to hear that you had positive aspects to your stay, including a great staff, spacious and comfortable room, and enjoyable breakfast. However, it's understandable that the presence of human hair on the floors and issues with the shower/tub drainage were concerns for you and I apologize for the cleanliness of your room.

It's great to hear that you had a 5 out of 5 experience!

Thank you for sharing your rating. A 3 out of 5 indicates a somewhat average or neutral experience. It's clear that there were positive aspects such as cleanliness, good service, and a pleasant staff, but issues like the lack of information about construction and the cold hallway impacted your overall satisfaction.

We are happy you enjoyed your stay.

We are happy you enjoyed your stay with us.

It's great to hear that despite the initial concerns, the room was clean and welcoming, with comfortable amenities like cozy beds and a large TV. A fresh and clean scent upon entering can definitely set a positive tone for a stay. If you're sharing your experience, focusing on the positive aspects of the room can be a good way to balance out any initial concerns you had. Adding a touch of personal experience or detail can also make your writing more engaging for others reading about your stay.

That's fantastic to hear! It's always a relief when accommodations live up to expectations, creating a smooth and enjoyable stay. If you're leaving a review or sharing your experience, highlighting specific aspects that impressed you or made your stay particularly satisfying can be helpful for others considering the same motel. Whether it's the service, cleanliness, amenities, or overall comfort, sharing those details can guide others in their decision-making process.

YAY! I appreciate the excellent rating.

We look forward to seeing you on your next trip.

It's great to hear that you had a 5 out of 5 experience!

Thank you for the 5 out of 5 rating!

Thank you for the 5 out of rating!

We look forward to seeing you on your next trip.

Thank you for the 4 out of 5 rating.

Thank you for the 5 out of 5 rating.

Thank you for the 5 out of 5 rating!

It's wonderful to hear that your overnight stay was pleasant overall. Minor issues with the shower curtain can sometimes happen, but I'm glad it didn't significantly affect your experience. A standard breakfast is usually what guests expect, but it's good to know it met your expectations. Friendly front desk employees can truly make a difference in how welcoming a stay feels.

I'm truly sorry to hear about the difficulties you faced during your stay. As an amputee, your comfort and accessibility are paramount, and I apologize that the shower chair and shower head didn't meet your needs. It's unacceptable that despite informing the front desk about these issues, they weren't adequately addressed, and the problem persisted the next day.Ensuring a clean and functional space for all our guests is crucial, and I apologize for the inconvenience caused by the malfunctioning shower head and the lack of proper cleaning. I understand your frustration, especially considering the impact it had on your comfort and stay.Your feedback is invaluable, and I'll ensure that our management team is made aware of these concerns immediately. We take matters like this seriously, and we'll work diligently to address these issues to prevent similar occurrences in the future. Please accept my sincere apologies for the inconvenience you experienced, and if there's anything else I can assist you with or if you have further feedback, please let me know. Your comfort and satisfaction are our top priorities.