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"clean, friendly staff "

"Great location and staff"

"The whole experience was positive from a warm reception and voucher for a drink at the bar . Our room was also upgraded to a spacious nicely designed room on the top floor . The buffet breakfast was excellent with plenty of choice . The thermal facilities were very good and kept spotlessly clean . Excellent public transport connections by bus in behind the hotel to the city’s metro network . Will return to this hotel in next visit to Budapest . "

"Staff very polite and helpful. Room spotless, bed very comfortable and breakfast was good. Location very good."

"Extremely helpfull staff, great restaurants and lovely room."

"This is my favorite hotel, staffs are well skilled and customers services oriented. Staffing are always willing to helps you in any way. Just an amazing hotel, they keep an eyes in every little detail to make sure that your stay at the hotel become an ‘unforgettable experience’’. "

"Just a quality place with outstanding personnel. "

"Booked this Hotel due to the online comments Was not dissappointed at all Hotel was in a great location for exploring Hotel was modern and spotlessly clean staff was pleasent and welcoming there was no issues that the staff would not go to. Breakfast was delightful Will be booking this hotel when I return in the summer of 2026"

"very attentive staff, luxurious decor, the most comfortable bedding and a perfect location. Topped off with a private elevator right down to the Royal Spa. One of my hotels anywhere. "