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In general a good hotel.
Clean, comfortable, practical location, and good room service.
The only comment is for the management, they don't allow check-in unless the entire due amount is paid in advance.
We are really having good times here, ad we will extend our reservation for 5 more days :) Everything here is great. The breakfast buffet is very delicious. There are great restaurants nearby. It costs us SR 246/night+ tax. You won’t find such a hotel in this condition (breakfast included) for this price.
Abdullah
Stayed 1 night in Jan 2021
4/10 Poor
Shaker
Business traveller
8 Sept 2020
Liked: Cleanliness
Disliked: Staff & service
Bad experience
The stuff were rude and not helpful, the breakfast was bad. But the hotel was clean and good location
Shaker
Stayed 2 nights in Aug 2020
4/10 Poor
سطام, الدمام
13 July 2020
Liked: Cleanliness
Disliked: Staff & service
The hotel is great in terms of cleanliness, but in terms of quiet it is very very bad, where every morning you hear the sound of the vacuum cleaner as well as the sound of the car in the street, as well as the people around you! The view of the hotel is great, but sleeping is like a nightmare
Helpful, polite staff at the reception.
Spacious, clean and comfortable suite.
Strong wi-fi, great air con.
Good location.
Late check out and very nice breakfast spread.
food quality (some items looks like they have been recirculated from prior day-s-), the internet was down for days, how staff talk to each other (rude, vulgar at times)
Verified traveller
Stayed 5 nights in Jul 2019
Response from HM on 10 Aug 2019
Dear ... Anonymous !!
thank you
4/10 Poor
Verified traveller
Business traveller
23 June 2019
Disliked: Staff & service, amenities
Their breakfast was horrible. The servers would not listen,were trying to run away from problem instead of listening. wifi was very weak.
Verified traveller
Stayed 10 nights in Jun 2019
Response from Hotel Management on 20 July 2019
really appreciated your comments and we will work on it . hope to welcome you once again
كانت إقامة رائعة ...موقع الفندق ممتاز بالقرب من الكورنيش ..مناسب للعائلات ...نظيف جدا ....الموظفين متعاونين ...بالقرب من الفندق توجد العديد من المطاعم ...مواقف السيارات داخل مبنى الفندق ..
متاسف جدا ان احدثكم عن اخر مره كانت التجربه سيئه جدا وغير مناسبه للاطفال بسبب لا يوجد سرير اضافي ووجدنا صعوبه بنوم الاطفال .. ارجو توفير سرير للاطفال كونه الفندق جميل ومريح و موقع مناسب
إقامة رائعة وجميلة في هذا الفندق المميز بحق
وأخص بالشكر الأستاذ أحمد على تعاونه المشكور ولطفه مع النزلاء
أما طاقم الاستقبال الصباحي فيحتاج تدريب وللجميع الشكر