Holiday Homes in Cuyahoga Falls

"Enjoyed our stay"

"The room was ok but was not what I paid for. I reserved my room through Expedia was was to be a king standard room. I was given a room with 2 queen beds and was told that is what Expedia ordered for me. I had my confirmation with me showing I reserved a king standard room and was then told they did have any king rooms left. The staff acted like they could care less. "

"Nice "

"Pool was lacking and very cold. "

"There was hair throughout our shower, not our hair. Not what I wanted to do to clean a shower when I got in late. I did it myself because their standard of clean was leaving hair, I’ll do it myself! "

"I booked through Expedia. The dates changed in the app and I did not catch it until I got the confirmation. I tried changing the dates as soon as it booked no one would change the dates - not Expedia and not the hotel. So I lost the entire payment because the wrong date was booked"

"Had to ask several times for housekeeping. I stayes 10 nighta and had ask for towel, trash to be emptied, had to ask for coffee several times. Elevator broke down the day after i checked and was shutdown for a dag. Had to take the stairs to the 4th floor and i have a heart condition. One elevator broke for entire stay. Breakfast on the first saturday i was there ran out of plates and silverware by 8 am. Had to eat breakfast with plastic forks spoons and knives. We pay amd excellent ezperience. I travel an extra 30 minutes and passed by several hotels. 30 minutes from the ix center. I paid because i love drury but based on this experience i may not stay again. "

"Sheila was suppose to be a manager; but couldn't do anything. Useless. Another lady before us was yelling at her about roaches in her room & Shelia just stood there. And the Spanish girl who checked us in was soooo hard to understand also. The room was great (cept the dirty towels in the closet left from previous guests) OH & the fire alarms in the hallway going off, SO LOUD.. once at 8:40p & another at 12:30 midnight (got it all recorded) had to go sit in our cold cars till the building was clear by the FD. The FD said they come out to this hotel a lot due to guests smoking in their rooms. We went to complain & the dude at the front desk said to speak with Sheila or Brooke, & when coming into contact with Sheila, she sounded as dumb as she looked, saying sometimes guest spray body mist & that could’ve set it off, like WHAT?! & how could a manager not hear about the FD coming out to their hotel?? So now I have to call Brooke & hopefully we can get a discount or something, cause even though the staff sucked, the room & location was ideal. Just very upsetting to be woken up TWICE in the middle of the night cause this hotel can’t get their stuff together. & having very poor front desk staff to deal with doesn’t help either. And seriously, label yalls rooms/buildings better!! Had us circling twice to find our suite. Overall we will never stay here here"

"Dirty, front desk receptionist acted like he hated his job, and wouldn't talk loud. A dog barked right across the hall from my room all night long. Would not recommend. "