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"Very poor customer service"

"Room was well maintained. We had an excellent view of the canyon. The food for dinner and breakfast was amazing and the staff were very accommodating. Great service and atmosphere. The only negatives have to do with are the spa area and services. They charge to use the circuit and time limit you. The pools were warm, not hot. Some features didn't work. The Exterior hot tub should have been the crown jewel but it was tepid at best. Best features were the heated lounge chairs and the steam room. We wanted to get a massage but that needs to get booked well in advance, which is frustrating. Still, hiking around and seeing the beautiful landscape was an unforgettable experience. Well worth the stay."

"Out of the way. Restaurant poor hours."

"Clear instructions on how to enter the property. Very clean, it was huge. Lots of space. "

"Great location and amazing service. Highly recommend for those preparing to start their journey to Santiago de Compostela. "

"Super clean and all amenities we needed, the place is quiet and cozy. Perfect for a pilgrim!"

"The staff was very courteous and accommodating. They called us when the person doing the cleaning found an iPad, verified that it was ours and while we were ready to take a cab back, they drove it down to where we were on El Camino. Highly recommended. "

"Excellent property and location. "

"One sink in the washroom was dropping heavily and had a bucket underneath. However, it must have run over at night, because the floor was wet. Additional 10 minutes to location and from there ~10 minutes walk to Center. "