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"Room is clean. "

"Beautiful location nice comfortable rooms. Dinner was lovely but portions a little small for my liking. Hotels own wine was lovely. Breakfast adequate but a bit basic. Very friendly staff"

"Staff was friendly and helpful. Booked us a wine tasting and tour at check in. Recommended restaurants in the area. Breakfast buffet was delicious, lots of fresh food choices and an omelette station. Great pool area with breathtaking views of the Douro River. Comfy sun loungers. Our room was clean and spacious. Only downside was a lot of steps up and down from our room to the restaurant and pool. Not ideal for anyone with mobility issues. "

"Rooms were just okay, quite basic, very stark. The property, lobby, and restaurant were beautiful which was quite a contrast to rooms. Carpet was a bit dirty and musty smell in hallways. Pool and bar area was beautiful. Town was extremely quiet when we were there and unsure of walking around at night. Exceptional wine tour by Bambuti arranged by hotel. Overall a nice stay. "

"breakfast was very good, the pool was also great.. the problem from my point of view, the staff was not kind enough, I want more from the staff. Just be kind...they were'nt"

"Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast. "

"Anna greeted us upon arrival and not only checked us in, but walked us to our room. The property is wonderful, clean, well attended and in a perfect location. Staff are always available and smiling. Breakfast buffets are numerous, plentiful and delicious. We enjoyed our room with a balcony overlooking the river very much. "

"Staff was very nice and service was great include valet parking."

"Staff were incredible. We especially appreciated Dina Mendes. She greeted with a smile every morning and was kind and attentive to our needs."