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"Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating "

"Convenient as there's a mall right infront of the hotel"

"Good experience there with good service."

"The green landscapes The villa area is large The beds are comfortable. Nice swimming pool Great balcony They don't understand English well. The place is used for group events, and the noise continues until 11pm. "

"Gorgeous scenery of nature"

"Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to...

"Not so good, facilities too old"

"아침 9시부터 아이들 이벤트가 있어서 스피커소리가 매우 시끄러움..시설에 비해 음식이 맛없음"

"I was very disappointed with my stay at this hotel. The hotel is very old and run-down. The noise from the air conditioning units on each floor was very loud and annoying. The air conditioners inside the rooms were also noisy and had poor cooling. The sanitary facilities and bathrooms were very outdated and most of their tools were broken. The hotel needs urgent renovation. On the positive side, the staff were friendly and the breakfast was decent."

"Nice & comfortable hotel to stay. Surrounding pretty quite for a good relaxation trip. Intend to bring some friends (around 20 pax) next year May for another trip. Looking forward to come again"

"Rooms are new and clean. Bed was comfortable. Breakfast options were acceptable. Nothing much around the hotel area."

"Good enough hotel. The food was not very interesting and I got food poisoning on 2 occasions. Roast chicken at the Rooftop Café was good and safe. Not much to do nearby. Lovely people."

" A great one stop hotel for family. Pelayanan perfect from the beginning till the end. Receptionist atas nama Alya sangat perfect dan mengerti pekerjaannya dengan baik, pengetahuan mengenai brand sangat excellent, Breakfast staff Mbak Ellisah, sangat attentive dan tau dengan baik guestnya yang menginap lebih dari 1 malam. fasilitas yang sangat terjaga dengan baik dan makanan yang disajikan baik breakfast, stall tenant ataupun room service dengan rasa yang sangat baik. definitely will be back...

"It was great experience in overall and I had really amazing family time staying there. Highly recommend for family."