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"Excellent check in, Susi was very efficient on the desk, rooms very nice, complex very nice & clean."

"Fantastic stay, obviously the views are breath taking (Teide covered in snow on one side, the ocean on the other side!) but the hotel itself is also run to a high standard, with every single member of staff we interacted with being incredibly helpful, accommodating and kind."

"We cannot express enough the absolute wonderful time we had. The hotel is more than we imagined and such a perfect location to shops, beach, restaurants We loved our stay and would come back again and again.. "

"Lovely hotel, lovely area.Staff are great and they hairdresser is fabulous 😁"

"Nice hotel, nice pools, good entertainment, fresh (very cold) pools. Good food. "

"Good sized clean room. Decent view from balcony. Attentive staff. "

"Amazing property. Definitely coming back."

"Superb place. "

"Can't beat it for the price! Spacious room.. a little outdated but spotless and comfy. Everything you need. Lovely views! The thing that really made it are the people. The staff in the paradise pool bar were the best! Nothing was ever a problem for them and you genuinely felt very welcome even when they were busy! Also the staff in the Romys bar upstairs and the entertainment staff were just fab. We only had one meal in Zacharys but the food was lovely! The hotel is located bit of a walk up the hill from the beach but it wasn't a problem for us. Taxi approx 5-6 euros from fanabe beach. The pool was freezing! But we were here end of November when the temps are lower than average. It would probably be quite refreshing in the summer months! Overall excellent! We will be back! "