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Hotel Rúah

3.5 star property
Hotel with free parking, 6-minute walk to Jardín Juárez

Choose dates to view prices

Located close to Jardín Juárez and Borda Gardens, Hotel Rúah provides a terrace, a coffee shop/cafe and a garden. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard room with fan

Standard room with fan

Standard room with fan

Highlights

Flat-screen TV
Fan
Private bathroom
Cable channels
Daily housekeeping
Desk
Desk chair
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room with air conditioning

Standard room with air conditioning

Standard room with air conditioning

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Desk chair
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room with 2 beds and air conditioning

Standard room with 2 beds and air conditioning

Standard room with 2 beds and air conditioning

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Desk chair
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle No Reeleccion No. 33, Col. Centro, Cuernavaca, MOR, 62000

What's nearby

  • Cuauhnahuac Regional Museum - 7 min walk - 0.6 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Jardín Juárez - 7 min walk - 0.6 km
  • Borda Gardens - 7 min walk - 0.6 km
  • Cuernavaca Cathedral - 10 min walk - 0.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 96 min drive

Restaurants

  • ‪Caldos Don Javier - ‬9 min walk
  • ‪Arriba Bar - ‬2 min walk
  • ‪Comida China Li Sehng - ‬6 min walk
  • ‪Bule - ‬2 min walk
  • ‪La Cocotte Minute - ‬6 min walk

About this property

Hotel Rúah

Hotel near Borda Gardens
Located close to Jardín Juárez and Cuauhnahuac Regional Museum, Hotel Rúah provides a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A 24-hour front desk, a water dispenser and coffee/tea in reception
  • Luggage storage
Room features
All guest rooms at Hotel Rúah offer amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels

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  • Free WiFi
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8.0 out of 10, Very good, 487 reviews
The price is AU$112
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafetería Ruah

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2012
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Rúa Cuernavaca
Rúa Cuernavaca
Hotel Rúah Hotel
Hotel Rúah Cuernavaca
Hotel Rúah Hotel Cuernavaca

Frequently asked questions

Does Hotel Rúah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Hotel Rúah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Rúah?

Self-parking is free at this property.

What time is check-in at Hotel Rúah?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Rúah?

Checkout is at noon.

Where is Hotel Rúah located?

Located in Central Cuernavaca, this hotel is within a 10-minute walk of Jardín Juárez and Cuauhnahuac Regional Museum. Borda Gardens and Cuernavaca Cathedral are also within 15 minutes.

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Reviews

Hotel Rúah Reviews

7.6

Good

8.0

Cleanliness

7.2

Location

8.0

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 134 out of 402 reviews
Rating 8 - Good. 130 out of 402 reviews
Rating 6 - Okay. 78 out of 402 reviews
Rating 4 - Poor. 36 out of 402 reviews
Rating 2 - Terrible. 24 out of 402 reviews

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and Friendly staff!!!! A basic hotel, but exactly what I needed!
Stayed 1 night in Dec 2023

2/10 Terrible

Ramiro

Disliked: Staff & service, amenities, property conditions & facilities
The Worst experience ever. Towels very dirty looking like a floor mop. The bed was Very cheap and hard, not able to fall sleep. Bathroom it was a nightmare. No hand soap. Very narrow space. I only stay one night. Then I did move to Hotel Borda. It was much Better. And the staff… the worst in the industry
Stayed 1 night in Sep 2025

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its not far from el zonal and showers need attention
Stayed 1 night in Sep 2023

6/10 Okay

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, habitación con poca privacidad, las cortinas eran muy finas y dejaban pasar la luz y ninguna privacidad, tenía ventilador de techo pero se apagaba al apagar la luz. En la regadera estaba defectuosa y el desagüe estaba tapado.
Stayed 1 night in Oct 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien
Stayed 1 night in Oct 2025

10/10 Excellent

Yuriko Romina

Liked: Cleanliness, staff & service, amenities
Habitación limpia
Stayed 1 night in Sep 2025

4/10 Poor

Maria teresa

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Los colchones son pésimos
Stayed 1 night in Sep 2025

6/10 Okay

Jaime ramon

Liked: Cleanliness
Las habitaciones son en exceso muy pequeñas, no había luz en el interior, no hay contactos para conectar celulares, el ventilador es de una sola velocidad y el agua caliente tardo en salir; lo que provoca a un desperdicio de agua. Eso si hay demasiado limpieza.
Stayed 1 night in Aug 2025

2/10 Terrible

Mayra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Olor horrible

Hotel con habitación pequeña,con olor horrible a drenaje. No hay elevador.
Stayed 1 night in Aug 2025

8/10 Good

ARMANDO

Liked: Cleanliness, staff & service
Solicité factura de mi hospedaje... Una semana después sigo esperando...
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar limpio, agradable, personal atento, bonito jardín y alberca limpia.
Stayed 1 night in Aug 2025

4/10 Poor

Jesús

Disliked: Property conditions & facilities
El precio no refleja el tipo de habitacion no es posible que solo en el baño haya tomacorrientes, el ventilador muy viejo y hace mucho ruido, hay que subir escaleras inseguras para llegar a la habitacion.
Stayed 1 night in Aug 2025

8/10 Good

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó en general, fácil de llegar. Solo que cuando llegamos el baño no estaba limpio y había jabones abiertos y no había toallas limpias. El chico de la recepción en serio está involucrado en su trabajo. Y tiene muy buen trato.
Stayed 1 night in Jun 2025

6/10 Okay

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es algo caro en relación a lo que ofrecen. Su punto fuerte es la ubicación, muy cerca de la central de autobuses futura, cerca del centro. No ofrecen check in anticipado por mínimo que sea, ni por media hora antes me brindaron la habitación.
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Nice place, clean, good security.
Stayed 1 night in Jun 2025

6/10 Okay

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto la cercanía al centro, pero lo q no me gustó fue q hay mucho ruido al exterior ya q se encuentra sobre una avenida muy transitada y acabas despertandote temprano por el ruido de los autos,
Stayed 2 nights in Apr 2025

6/10 Okay

Karina

Liked: Cleanliness, room comfort

Cobro extra

La estancia fue buena, pero en lo personal nunca nos habían cobrado por hora extra de permanecer en el hotel y no se nos informo previamente, y tuvimos q pagar dos horas mas
Stayed 3 nights in Apr 2025

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien sin problema al principio me decian que incluia desayuno y despues que ya no pero bien gracias
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo el Hotel Ruah.
Stayed 2 nights in Mar 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
En general está bien, para llegar de trabajo, las habitaciones muy pequeñas pero funcionales
Stayed 1 night in Mar 2025

6/10 Okay

ELISEO

Liked: Cleanliness, staff & service, property conditions & facilities
El barrio se percibe inseguro y más de noche. No considero que sea culpa del hotel, que aunque es modesto, descanse sin inconvenientes.
Stayed 1 night in Feb 2025

8/10 Good

Alheli

Liked: Cleanliness, staff & service, property conditions & facilities

Buena opción.

La atención excelente, la habitación cómoda y limpia, muy céntrico. Desafortunadamente nos tocó en el último piso y como no hay elevador fue un poco complicado subir con niños. Aún así, volvería a elegirlo.
Stayed 1 night in Feb 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el lugar
Stayed 1 night in Feb 2025

4/10 Poor

José Enrique

Disliked: Staff & service

Mala experiencia!!

El empleado del aire acondicionado fue muy grosero y me amenazo. Merece lo denuncie penalmente ya que cuando entro en mí habitación sin mi consentimiento se me perdieron articulos cómo camisas y lentes.
Stayed 1 night in Jan 2025