Hotel Santa Monica

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Santa Monica and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

A hotel room with a large bed, a desk, two chairs, a small table, a nightstand, and a window.

Superior Double Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a small table, and a chair.

Superior Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Triple Room

Room

Superior Triple Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds
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About the area

Located in Cuenca, Hotel Santa Monica is in the business district. El Cajas National Park and Calderon Park reflect the area's natural beauty and area attractions include University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium. Inter-American Center of Popular Arts and Cuenca Botanical Garden are also worth visiting. Visit our Cuenca travel guide
Map
Sucre 6-80 Y Borrero, Cuenca, Azuay

What's nearby

  • A cathedral with blue domes and a cityscape in the background.
    New Cathedral of Cuenca
    14 min walk - 1.2 km
  • Two illuminated church domes with cross-topped spires, set against a mountainous backdrop.
    Calderon Park
    14 min walk - 1.2 km
  • A cobblestone street leading to a town square with a view of distant hills.
    Río Tomebamba & Calle Larga
    7 min drive - 1.6 km
  • San Sebastian Plaza
    5 min walk - 0.5 km
  • Church of Santo Domingo
    12 min walk - 1.1 km

Getting around

  • Unidad Nacional Tram Station
    9 min walk
  • 14n - Antonio Borrero Station
    18 min walk
  • Cuenca (CUE-Mariscal Lamar)
    8 min drive

Restaurants

  • El Huerto
    10 min walk
  • Tienda Cafe
    6 min walk
  • Café San Sebas
    4 min walk
  • Subway
    10 min walk
  • Cafeteria Central Perk Cuenca
    6 min walk

About this property

Hotel Santa Monica

  • Hotel in the business district
  • At Hotel Santa Monica, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Full breakfast (surcharge), free newspapers and tour/ticket information
    • A front desk safe, smoke-free property and multilingual staff
  • Room features
  • All rooms are individually furnished, and boast comforts such as premium bedding, in addition to thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with deep-soaking baths and free toiletries
    • LCD TVs with cable channels
    • Daily housekeeping, desks and phones

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Frequently asked questions

Is Hotel Santa Monica pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Monica?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Santa Monica?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Santa Monica?

Checkout is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Santa Monica located?

Situated in the historical district, this hotel is within a 10-minute walk of Museum of Modern Art, Iglesia San Sebastián and San Sebastian Plaza. San Cenaculo Church and Museum of Extreme Art are also within 15 minutes. Unidad Nacional Tram Station is 9 minutes by foot and Gran Colombia Tram Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Monica Reviews

7.6

Good

8.8

Cleanliness

9.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 7 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified review

6/10 Okay

It was ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
We like everything
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent hotel, it does not need any change, I would return to the same Hotel and I would recommend
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased in general with my stay. The bed was very comfortable and the light breakfast offered in the 6th floor cafe was fine, good strong coffee and a decent start to the day. Clean, modern, attractive hotel in a good location. However, wifi was an issue in the rooms, but the lobby is okay if you need it. I would stay again.
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Vetusto y viejo

Hotel muy antiguo me aparecieron cucarachas en la pared ... terrible
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Como siempre...el lugar adecuado para la ciudad adecuada
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando llegamos con las maleta no abrieron la puerta solo nos miraba
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service from a friendly staff

We love the hotel, the rooms were clean and comfortable. The dining area had a beautiful view of Cuenca and the food was good. My mom and I walked to many churches, restaurants and shops and we still needed more time to visit so many great places in Cuenca.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Engaño en el precio!

El hotel ha colocado un precio y luego después de hecha la reservación y garantizada con la tarjeta de crédito ha llamado por teléfono y cambiado el precio. NO RECOMENDO
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort
Everything had to ordered through the front desk. No hair dryer in the room unless you requested it.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel near the city center.

Good quality hotel near the city center square Park Calderon. Walking distance to many tourist points of interest for culture, history, language schools, shopping, ATMs and taxis. The staff is very attentive with most being bilingual. Breakfast buffet is more than adequate in a setting of a top floor dining room with views of the city which is very nice. Furnishings and decor a bit dated, but sturdy and clean. The large bed was comfortable. Bathroom good size. Two down sides are the elevator does not run down to the ground floor. It starts at the second floor and goes to the top floor. If a person has mobility problems, then this would not be the place to stay. Second problem on occasion is the noise from car alarms and the fire siren that go off during the night. No sleeping through either of them.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, noisy city

Santa Monica Hostal was upscale hotel in Cuenca. I don't speak much Spanish, and sometimes it was difficult communicaing with staff, but that's more my problem then theirs. However, since there are a number of Americans visiting Cuenca, they may consider some English lessons for their staff. The room was very nice, however, I couldn't find any thermostat, ergo A/C or heating controls. Apparently, since the weather is cool there year-round 60-75 degrees, I guess they figure just open your patio slider to cool off the room. The only problem is that apparently Cuenca is "car alarm" capital of the world(I've been to 21 countries so I have some expertise in this). There was a constant barrage of alarm beeps thruout the weekend, some even beep continuously while they're in the alarm mode. I was on the 5th floor, but it was still very annoying. Maybe, nothing the hotel can control, but something Cuencanos might consider controlling, i.e."noise pollution" just as damaging as other types to "livability index".
Verified review

6/10 Okay

An average hotel

Room was cold and had Wi-Fi problems. I could not connect from my room. The personnel that works there are very friendly and they try to help, but some things are beyong their control.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very fine except that most of the rooms face the street and there is continual street noise though the night and the windows have to be open for comfort at night because there was no air conditioning.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a lovely city

We enjoyed our four nights here over Easter. The staff were very helpful and friendly even though we spoke almost no Spanish. The breakfast was good and the view from the top floor room where it was served was outstanding. They even had English Premier League Football on the telly one day! V central location...
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Service

This is our second stay at this hotel. We love it here and would not stay at any other hotel in Cuenca! Staff and owner are always smiling, customer service is incredible....It feels like home from the day we arrive until we leave. Thank you Monica, Claudia and the rest of your amazing staff. We can't wait to return!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sugerencia

Por favor mejorar la señal de la TV Agua caliente en la ducha, son cositas que fallaron un poco.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

santa monica hotel down town cuenca

this is a very central hotel for Cuenca near to manyof the sites, the staff are all helpful and caring there are lovely views from the top of the hotel
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuenca: Hotel Santa Monica

Nice hotel, excellent location. Easy walking distance to centro, shopping, restaurants. Rooms very clean, spacious. Rooms on front of hotel are a bit noisy in the morning due to traffic. Overall, an excellent hotel, excellent value. Free Wi-Fi and breakfast. Excellent and friendly staff.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Convenient location in the heart of Coenca, good value for money!
Verified review

6/10 Okay

Stayed 1 night in Jul 2026
Verified review

8/10 Good

Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort