Hotel Carvallo

Property class: 3.5

Choose dates to view prices

Consider a stay at Hotel Carvallo and take advantage of free full breakfast, a free food/drink shopping service and a free daily manager's reception. The on-site restaurant, CARVALLO, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with shopping on-site and a coffee shop/cafe.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

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Room

Room

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

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Room

Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room

Room

Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
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About the area

Located in Cuenca, Hotel Carvallo is in the city centre. Sombrero Museum and Museum of the Aboriginal Cultures are cultural highlights, and some of the area's landmarks include New Cathedral of Cuenca and Casa de los Arcos Art Museum. Looking to enjoy an event or a game while in town? See what's happening at Alejandro Serrano Aguilar Stadium or Pista De Bicicross Bmx Cuenca. Make sure you don't miss outdoor adventures like ecotours and hiking/biking trails. Visit our Cuenca travel guide
Map
Gran Colombia 9-52, y Benigno Malo Cuenca 10101 Ecuador, Cuenca, cuenca, 10101

Getting around

  • 14n - Antonio Borrero Station
    3 min walk
  • Gaspar Sangurima Tram Station
    9 min walk
  • Cuenca (CUE-Mariscal Lamar)
    10 min drive

Restaurants

  • Chocolateria Dos Chorreras
    2 min walk
  • Raymipampa
    2 min walk
  • Mansion Matilde
    3 min walk
  • Molinos Tradicion Cafe
    3 min walk
  • Café Del Parque
    2 min walk

About this property

Hotel Carvallo

  • Hotel located in Downtown Cuenca
  • You can look forward to free full breakfast, a free food/drink shopping service and a free daily manager's reception at Hotel Carvallo. The on-site restaurant, CARVALLO, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and a front desk safe
    • 2 meeting rooms, coffee/tea in reception and a 24-hour front desk
  • Room features
  • All rooms are individually furnished, and offer comforts such as first-run films and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with deep-soaking baths and free toiletries
    • 32-inch LCD TVs with cable channels and first-run films
    • Housekeeping, desks and phones

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Frequently asked questions

Is Hotel Carvallo pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Carvallo?

Self-parking is free at this property.

What time is check-in at Hotel Carvallo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Carvallo?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Carvallo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per room applies.

Where is Hotel Carvallo located?

Located in Downtown Cuenca, this hotel is steps away from Church of Santo Domingo, Calderon Park and Cúpulas Lookout. New Cathedral of Cuenca and Convent of the Assumption are also within 5 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 5-minute walk.

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Reviews

Hotel Carvallo Reviews

8.0

Very good

9.2

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel located in historic old town Cuenca. Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants. Room was clean and neat. Service was great!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice house but NO HOT WATTER
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to go to a small hotel and feel the friendly Atmosphere The property is well kept and retains it old world feel in every respect
Stayed 3 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico! La cama muy cómoda y el servicio excelente
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hola

Excelente estancia
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Situated in the Center makes walking to the historic sites easy. Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....). BUT todos empleados did a tremendous job, super
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, friendly staff and great location.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

I had a great experience at the hotel. It's in a great location and staff was wonderful. One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Stayed 5 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Stayed 1 night in Feb 2018
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Rude staff charged me twice

Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable con excelente ubicación.

Excelente ubicación y muy buen servicio.
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, room comfort
Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
Verified review

6/10 Okay

Liked: Cleanliness

Aceptable

En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel

Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not very happy with this lodging choice

I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third. First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate. Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over. The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am. Im serious - it is like they are right in your room. Great staff needs to find a better building.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018