Apartments in Crown Point

"good"

"Everything was Excellent "

"Excellent staff, hotel fairly clean breakfast was okay. Overall a good experience."

"We stayed here for 8 days and for the most part we enjoyed our stay. Weekends were very busy and loud but that was expected. We enjoyed the pool during the weekdays because the hotel was fairly empty and we had the pool to ourselves. The room itself was decent. The bed was comfortable but could of used more amenities like a microwave and coffee pot. If you want coffee or the use of the microwave, then you have to go to the lobby."

"I rarely leave negative reviews, but this stay was completely unacceptable. We reserved 3 rooms. Our first room was filthy and in disarray at check-in (mattresses against the wall) and we were moved. However, all rooms were filthy with food, a lot of stains (red, white and chunks of brown on the bathroom wall behind toilet) and debris on floors. Food and thick dust in A/C unit. Ripped and stained furniture and bedding. There was a smoke/fire incident with insufficient alarm communication and no clear staff-led evacuation guidance. Guests had to evacuate in thick smoke after another guest alerted people. One of our rooms had a broken deadbolt. The pool area was a mess. There was not enough food at breakfast for the number of guests. I would not recommend this property for families, single women or anyone prioritizing safety and cleanliness."

"I don't like the fact that you allow kids at this property. They run around unsupervised, going to the pool. The property should be for people 21 and older!!"

"I made the reservation for my husband through Expedia. When I was doing it, I choose my husband name, but for some reason confirmation came under my name, may be because Expedia membership is under my name. We have the same last name and credit card which we used under my husband name. He came to hotel and front desk guy by the name Sunny did not let him check in. I called the hotel, the guy from Expedia customer service called him, but he kept saying no, I can’t let you in. The guy from Expedia canceled our last minute reservation, refunded our money and my husband went to another hotel Best Western, where he got the very nice room and front desk guy was very polite. I will never make the reservation for this hotel and not recommend to anybody."

"room was clean. Staff was very accommodating."

"I'm liking my stay the room was clean staff is good yes I would stay again"