Cross Mountain Hotels, San Antonio

"Good"

"Room was clean but no information regarding restaurants or anything in the area. Front checking person was not friendly at all. "

"The staff were so friendly and personable. The rooms were clean and cozy. The lazy river is amazing. "

"Nice rooms; plenty of parking; elevator ridiculously slow & only one working. "

"Amazing stay. Wonderful location. Beautiful hotel. Loved the included breakfast and kickback. Rooftop pool and whirlpools were awesome with a bonus indoor pool and hot tub. The upgraded us to a 2 room suite and it was exactly what my family needed. Can’t say enough good things! Only negative is price of valet but that’s expected in a big city. 100% recommend. "

"Lovely area and decent hotel"

"The staff was incredibly friendly and helpful. The hotel is a good location for access to the river walk "

"Five-Star⭐ I cannot say enough good things about Hotel Valencia. From the moment we arrived, the service was exceptional. The valet team was welcoming and efficient, Roger at the front desk made check-in smooth and enjoyable, and Mohammed in food and beverage provided outstanding service. Room service was excellent—the food was wonderful, and the prices were very reasonable. Our suite was spacious and beautiful, making our stay even more comfortable and enjoyable. Every detail was handled with care, and the entire experience felt warm, professional, and truly first-class. Everything was perfect, and I would absolutely stay here again. Highly recommend!"

"Old carpet, noisy toilet flushing "