Cross Creek Hotels, Temecula

"Did not use but the check in was embarrassing and I got double charged"

"Clean room, and complementary breakfast in the morning. Good place. "

"Right off a busy street, room was ok, dated but clean. No breakfast. Noticed a ceiling tile in the first floor hallway that looked like it had black mold on it. Room was big enough but walls were thin and could hear a lot of noise from other rooms and outside. "

"I have stayed at the Welk before, & enjoyed myself...But this trip, there were a couple of incidents that made it less than perfect. A member of my party wanted to use the grill located about 20 feet away from my villa. I had called 3 times(twice 1 day & once the next)to the Maintenance department for that grill to be cleaned. It was never cleaned!! But a Welk rep did come out to take a picture, why? I have no clue. On one of the times I'd called, the rep said there was a miscommunication because there was a report that someone was using the grill. This caused my party to completely change our dinner menu! Perhaps with the Summer season fast approaching, it will be wise to have a system in place that creates a ticket for each request, then make sure to follow up with the guest!! Don't make assumptions!!! Also, the sliding Screen door from the living room onto the balcony should be checked/ oiled. The screen was EXTREMELY difficult to open and close! Again...these two hiccups made our trip less than what I came to expect from the Welk."

"Everyone was so friendly the room was perfect- we loved it"

"Incredible property- great location and service. "

"Good breakfast, clean room. There is a large construction site next door, but not was quiet."

"Absolutely loved my stay the host were welcoming and able to help me with my check in so smoothly!! Room was perfect for staying in and enjoy all the amazing activities provided as well!!"

"Too smokey."