Crompond Holidays from AU$3,779

Second time staying here for the us open (2023/2025). The staff was great specially Romeo. What a great guy. Always taking care of us.

Everyone who worked here was wonderful. Kind, helpful and friendly. I stayed by myself and always felt safe. I am going back in November!

Spacious rooms, friendly staff, clean, lots of shopping and dinning options.

Overall it is a nice upscale hotel with good size rooms and nice views, if the room is on higher floors. The rooms need to be renovated. Shower stall leaked due to poor seals next to the wall enclosure. I expect a lot more for a 5-star hotel at the exorbitant prices that they charge. Do not eat at the restaurants in this hotel. The food is less than average and overpriced. Service is not good and they automatically add a minimum of 18% service charge regardless of the size of your party or the service they provide.

We did not appreciate the mustiness and smoked in smell of the room we were in. We had to keep it very cold to try to minimize it which made for an uncomfortable stay. additionally, us and several others staying in our group had issues with sinks not draining in the bathroom which was an annoyance. otherwise, great location and friendly staff.