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Reviews of The Old Rectory Country Hotel

3.5 out of 5
The Old Rectory Country Hotel
The Old Rectory Hotel, Crickhowell, Wales

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 271 reviews" "
Rating 8 - Good. 85 out of 271 reviews" "
Rating 6 - Okay. 41 out of 271 reviews" "
Rating 4 - Poor. 16 out of 271 reviews" "
Rating 2 - Terrible. 6 out of 271 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jess

Business traveller
Disliked: Amenities
There was mold in the bathroom and the walls/floor.
Stayed 2 nights in May 2024

8/10 Good

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Lovely location, room was a little tired, but was suitable for our needs (we were travelling with our pet dog). Breakfast was included & was very tasty. Overall an enjoyable stay
Stayed 2 nights in May 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely inn right on Offa's. Welcoming hosts. Fabulous breakfast. Beautiful grounds. Great views. A favorite for sure! Enjoyed best dinner on our trip a short walk away.
Stayed 2 nights in Apr 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building bit tired on the inside though, fire escape nearly blocked by laundry bags, staff friendly, good breakfast, outside good for walking dog, close to canal and other walks, goid parking
Stayed 1 night in Apr 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, nice staff and good food at excellent price. Hotel starting to be a bit shabby and walls are thin so not as quiet as i think is now the norm
Stayed 2 nights in Apr 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room Housekeeping/ Cleaning not carried out inspite of 2 nights stay, BF options limited & miserly
Stayed 2 nights in Apr 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are cold, holes in windows and showers need cleaning
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Difficult for me to find
Stayed 1 night in Apr 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service
Very pleasant
Stayed 1 night in Apr 2024

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
The building is impressive and the food was good but in a poor state of repair and just dirty.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Stayed 7 nights in Feb 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel made us feel comfortable and like we were part of the neighboring community as soon as we walked in the door. We had arrived at the hotel very early and hung out in the pub area while they got our room ready. The staff are welcoming and the feel of the hotel itself is cozy. We would recommend a stay at this hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Mandy white

Disliked: Property conditions & facilities
Bad stay
We got there at 5 and left at 12 the room was so hot you could not get comfy and the people in room over are room the people where so nosey we got up an went home
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel in beautiful surroundings, staff really helpful & polite . The room was very clean although could do with a lick of paint. The food in the restaurant is very good & breakfast was delicious. We will definitely be returning.
Stayed 1 night in Feb 2024

8/10 Good

Dave

Liked: Staff & service
Dave's stay
Found the hotel after asking locals were it was,as it was a little challenging, beautiful hotel in a lovely location,rooms comfortable but tired, evening meal and breakfast very nice and staff very attentive
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place, the food was excellent and the room very warm and cozy. We have a dog and the grounds are good for excising him. The dog is allowed anywhere except the restaurant. Will definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Stayed 1 night in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
This is a beautiful old property and is lovely inside and outside. The staff are all very friendly and happy to take time for a chat if that’s what you want. Food was amazing and well worth having our evening meal there. Just to point out how efficient they were, we arrived with our dog and the room was cold, the radiator would not heat up so immediately we were moved and upgraded to a beautiful room and en-suite regardless of the fact that we had our dog with us. Our dogs point of you:- Important to Flynn 1. Lots of treats 2. Sausage for breakfast, 3. lots of fuss and comfort. What more could a dog ask for. Superb stay, thank you.
Stayed 1 night in Nov 2023

10/10 Excellent

Julian G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
A very friendly staff, Sunday lunch was good, so was breakfast, the room was clean and comfortable, the area is lovely.
Stayed 1 night in Nov 2023

6/10 Okay

Colin

Stayed 1 night in Oct 2023

6/10 Okay

Ian

Business traveller
Liked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt like a real treat to stay somewhere which has character
Stayed 1 night in Sep 2023

6/10 Okay

Debbie

Stayed 1 night in Sep 2023

6/10 Okay

Jacqueline

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Setting of this hotel was excellent but the hotel itself seemed run down. The staff were very friendly.
Stayed 2 nights in Sep 2023

8/10 Good

Charlene

Beautiful setting and building. Dinner was excellent and the breakfast was too. Check in and check out was seamless. The room was adequate but hearing the conversations and television from the next room was intrusive. The bathroom door needed attention as the handle was about to fall off.
Stayed 1 night in Sep 2023

10/10 Excellent

clare

Stayed 1 night in Sep 2023

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Spiders everywhere inside the rooms, paper thin walls, very poor showering facilities. Very poor breakfast offering. Very disappointed.
Stayed 1 night in Aug 2023

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Melanie

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Stayed 1 night in Jul 2023

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shabby
My room was pretty tired. The bed was broken and had an old sprung noisy mattress. The Fan in the bathroom was broken, as was the damp mouldy window. Breakfast was tiny and they didn't have some items left such as sausages, I wouldn't stay again.
Stayed 1 night in Jul 2023

4/10 Poor

MALCOLM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AMAZING LOCATION, ROOMS NEED UPDATING.
Unfortunately our room was definitely not up to the standard we were expecting. The shower cubicle was very dirty with mould and the door of the cubicle nearly came away in my hand. Needless to say we did not use the shower. The walls in our room really needed a new coat of paint and the carpet left a lot to be desired. On leaving we mentioned all these facts to the Receptionist and were advised that they are in the process of upgrading the rooms. This does not excuse the matter of the dirty shower and the carpet. Also the units by the side of the bed had veneer missing.
Stayed 1 night in Jul 2023

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Stayed 1 night in Jul 2023

8/10 Good

JOYCE

Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Nothing to fault Definitely stay again
Stayed 1 night in Jun 2023

8/10 Good

Kieron

Liked: Cleanliness, staff & service, room comfort
We arrived late and left early but the room was comfortable and breakfast was nice. The room we stayed in had an odd section of wall alongside the toilet that actually hurt if you sat on the toilet straight.
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Stayed 1 night in Jun 2023

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service
Loved the outlook from terrace great food and wonderful location
Stayed 2 nights in Jun 2023

6/10 Okay

Katharine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Problems with staffing - breakfast barely functioning, and dinner service very slow.
Stayed 4 nights in May 2023

10/10 Excellent

Geraint

Stayed 2 nights in May 2023

10/10 Excellent

Paul

Stayed 1 night in May 2023

8/10 Good

Rajwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

rhonda, yucaipa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and extra helpful. I highly recommend this hotel for a true visit to Wales. We also loved the little town of Cricklehowell with its cafes and shops!
Stayed 2 nights in May 2023

10/10 Excellent

Ray

Stayed 2 nights in May 2023

6/10 Okay

Sandra

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bed was comfy and surrounding area lovely. The room bathroom was very tired. Broken tiles, no shower, sink plug didn’t work. There was no maid service. The room didn’t look like the superior sweet in the images.

4/10 Poor

Cheryl

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were first given a key to an Executive Room that had not received service and still had the previous tenant’s food tray. They then put us in another Executive Room that had not been used in a while. There were over 30 dead flies scattered across the carpet and some debris in the bathtub. The sheets were very clean and we had traveled very far, so we cleaned up the flies and stayed. Everything is very outdated and the rooms are. It nicely appointed or arranged. The grounds are beautiful and the staff was lovely.it is an east walk down a walking path into CrickHowell proper where there are some great Cafe’s.
Stayed 2 nights in Apr 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023