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Crans Ambassador

5.0 star property
Luxury hotel with full-service spa and ski-in/ski-out access

Choose dates to view prices

Photo gallery for Crans Ambassador

Indoor pool, pool loungers
Terrace/patio
View from property
Local cuisine
1 bedroom, premium bedding, minibar, in-room safe
Located near Golf Club Crans-sur-Sierre, Crans Ambassador offers a luxurious family retreat. Guests can enjoy local cuisine at the restaurant, yoga classes, and on-site shops. The property features free self-parking, in-room WiFi, and a welcoming indoor pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Forest Superior

Forest Superior | View from room

Forest Superior

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Forest Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Forest Deluxe

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpina Deluxe

Alpina Deluxe

Alpina Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpina Prestige

Alpina Prestige | View from room

Alpina Prestige

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Suite

Forest Suite | View from room

Forest Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Alpina Suite

Alpina Suite

Alpina Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

1 bedroom, premium bedding, minibar, in-room safe

Ambassador Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Prestige Suite

Prestige Suite

Prestige Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 5 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
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About the area

Map
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963

What's nearby

  • Montana - Cry d'Er Gondola - 2 min walk - 0.2 km
  • Miniature Train Museum - 6 min walk - 0.6 km
  • Golf Club Crans-sur-Sierre - 16 min walk - 1.4 km
  • Violettes Express Gondola - 3 min drive - 2.5 km
  • Aminona Gondola Lift - 7 min drive - 5.6 km

Getting around

  • Randogne Montana Station - 15 min walk
  • Geneva International Airport (GVA) - 116 min drive

Restaurants

  • ‪Le Michelangelo - ‬10 min walk
  • ‪cafe d’ycoor - ‬6 min walk
  • ‪Cris Tea's - ‬5 min walk
  • ‪Café Bar 1900 - ‬16 min walk
  • ‪Viva Voca Leccellenza Italiana - ‬14 min walk

About this property

Crans Ambassador

Luxury family-friendly hotel near Golf Club Crans-sur-Sierre
Located close to Montana - Cry d'Er Gondola and Miniature Train Museum, Crans Ambassador provides a free breakfast buffet, a terrace and shopping on-site. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. Indulge in a body wrap, a massage and a body treatment at Spa Nescens, the on-site spa. Be sure to enjoy local cuisine at the on-site restaurant. The health club offers fitness classes and yoga classes; other things to do include sledging, mountain biking and snowshoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool, along with sunloungers
  • Free self-parking and valet parking
  • Limo/town car service, bike hire and supervised childcare (surcharge)
  • Wedding services, a lift and a 24-hour front desk
Room features
All 56 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Changing tables, baby baths and childcare services
  • Bathrooms with heated floors and children's dressing gowns
  • 42-inch flat-screen TVs with cable channels
  • Balconies, fridges and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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  • Pool
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  • Pet-friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mountain biking
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Free area shuttle
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 27 March and 16 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Crans Ambassador
Crans Ambassador Hotel
Crans Ambassador Hotel Montana
Crans Ambassador Montana
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana

Frequently asked questions

Does Crans Ambassador have a pool?

Yes, this property has an indoor pool.

Is Crans Ambassador pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Crans Ambassador?

Self-parking and valet parking are free at this property.

What time is check-in at Crans Ambassador?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crans Ambassador?

Checkout is at noon. Late check-out is available for a fee.

Does Crans Ambassador provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crans Ambassador located?

Offering ski-in/ski-out access, this hotel in Montana is in the mountains, within a 10-minute walk of Montana - Cry d'Er Gondola and Miniature Train Museum, and close to winter activities, such as cross-country skiing. Golf Club Crans-sur-Sierre and Violettes Express Gondola are also within 2 mi (3 km). Randogne Montana Station is 15 minutes by foot.

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Reviews

Crans Ambassador Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 81 out of 111 reviews
Rating 8 - Good. 24 out of 111 reviews
Rating 6 - Okay. 3 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

Reviews

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A millón dollar view, Great food and excellent Service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Crans

Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night , should have plan to stay longer , everyone and everything perfect
Stayed 1 night in Aug 2025

10/10 Excellent

tatiana l m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Quarto grande com varanda vista Linda para cidade
Stayed 3 nights in Jul 2025

8/10 Good

Neena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night. The staff was very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024

10/10 Excellent

ESTELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel vu imprenable sur les montagnes
Stayed 2 nights in Aug 2024

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Hotel mit traumhafter Aussicht!

Wunderschönes Hotel mit traumhafter Aussicht!
Stayed 1 night in Jul 2024

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities

Excepcional! Mas não recomendo no período do verão

Hotel excepcional, muito novo, excelentes instalações, vista incrível, restaurante e serviço muito bons. Estivemos no verão, dias quentes. Por ser um hotel de montanha, com instalações preparadas p o frio intenso, sem ar condicionado, o quarto ficava muito quente, o que foi desagradável. No mais, tudo impecável!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall good, some room renovation wouldn’t hurt. The breakfast buffet was lean especially in salty choices and the scrambled eggs ordered seemingly not from fresh eggs… Very friendly and helpful staff.
Stayed 4 nights in Dec 2022

10/10 Excellent

Himayani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location bellissima, servizio cordiale, confort. Prezzi del food e beverage spropositati, nei ristoranti stellati di zona si spende la stessa soma mangiando meglio. Colazione semplice e poco variegata.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Stayed 4 nights in Aug 2021

8/10 Good

Marit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Et lækkert hotel men uden aircondition og temmelig slidt på værelset. Dog var badeværelset nyrenoveret.
Stayed 2 nights in Jul 2021

10/10 Excellent

Troels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opholdet var en fornøjelse. Hotellet er meget centralt beliggende og med en fantastisk udsigt.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacances à 2

Tres bien en tout point.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would highly recommend the La Muna restaurant. However, the clientele staying here were clearly not happy to see a family with small children (well behaved ones may I add) enjoying the same facilities as them, particularly in the spa and lounge areas. The staff however were wonderful and made us feel very welcome, but just something to bear in mind if you are travelling with small children.
Stayed 2 nights in Jan 2021

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande totalement!

Excellent sejour, hotel et service impecable, restaurants excellent!
Stayed 2 nights in Jan 2021

8/10 Good

kaweh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, bad forest view rooms

Service was excellent. Forest rooms are very small, view is bad with people in the street being able to see inside the room. Not recommended.
Stayed 1 night in Feb 2020

8/10 Good

Gianluca, Caracas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view nice room. The costumer service of the staff where very helpful
Stayed 3 nights in Feb 2020

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely, elegant and modern hotel. Restaurants are excellent. We would like to stay here again if visiting Crans-montana in the future.
Stayed 3 nights in Aug 2019