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"My room's AC was not working, which was known by maintenance and staff, and it was still listed as open and available. I was given a giant, loud industrial blower fan to offset the heat, which did not help. We had to sleep with the windows open at night to cool off, which had NO screen on it, by the way. The sure-loc hardware installed on the door to our room was barely hanging on by the screws. I have yet to hear from a manager about my experience. I've left my contact information twice, waiting to hear back."

"Bathroom light flickered, changed room. Second room not ready for guest, hot, turned on AC and left, came back at 11:30 PM, window night shade would not come down, we had to fix it, also AC unit blew black stuff out all over 1 of the beds. No do not disturb door hanger, and was woken up by house keeping, and placed in room by the pool and heavy traffic. Black mold in the shower ceiling. Bed was hard and pillows were old and balled up from washing, towels were old. I have left note for manager and called twice since our stay to talk to manager. No return call from him."

"The room was comfortable and the continental breakfast was adequate so well worth the stay."

"Room was clean. Couch, tables, carpet look like they havent been replaced in 30+ years. Dingy, dirty looking and worn out. Black out curtains looked like a bear attacked them. Had multiple long tears and holes throughout. Electric outlets were very lose from electric box, bath missing a drain plug or any sort. Serious signs of wear and tear on all accessories in the room. More than normal wear and tear."

"I enjoyed my stay at the Atherton. The property was very clean. Very nice location! The room was very comfy and clean. The complimentary breakfast was wonderful, plenty of great options to choose from. The staff, from valet, front desk and wait staff at restaurant were very friendly & professional."

"Quick overnight stay. Very clean hotel. Staff was very friendly. "

"The Breakfast ran out of food with over an hour left to be served. No new food was brought out or offered."

"The hotel was recently renovated and the room we stayed in was beautiful! The bath amenities were superb and the staff was more than friendly and accommodating! Will definitely be back! "

"Fix the elevator someday"