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"This is a review for a stay that was booked for Sunday night, Feb 28 th. As it happened my friend became too ill for us to visit and the trip was cancelled. Notified 4 Points on Saturday why I needed to cancel. I was told since I booked through Expedia my request was not in Sheraton’s hands but Expedia. Expedia was willing to credit as long as 4 points agreed. Since 4 points didn’t respond to Expedia, my request was turned down. I was surprised since this stay would have been my 3rd time to book a room with Four Points by Sheraton Albany. Too bad, there are future visits in the planning but not with Four Points Albany for me. "

"Other guests were offered a discount card for the resturant on the premises. Other guests were offered courtesy water bottles. "

"Business trip. Great location downtown close to capital. Well maintained "

"Excellent customer service "

"A very cozy cabin! We loved how spread out they were and had privacy and quiet. Beautiful view! Well equipped for cooking/grilling dinner and simple breakfasts. Could use a good deep clean. I understand it’s glamping but the built up dust in spots and the vents was a little gross."

"Ski, spa and staff made my trip enjoyable thank you."

"I didn’t have a kitchen but I enjoyed the gym and the staff were nice "

"The staff is always friendly and very helpful! Very comfortable stay, and walking distance to downtown. They also offer free parking which is a huge plus downtown! This is my second work trip to downtown Albany and have stayed here both times. Breakfast is also decent, full, hot breakfast. I definitely recommend. "

"So close to Hunter Mountain, we made first chairs everyday! Very clean, great restaurant, perfect location! King Room with Patio was very large and comfortable. Great pillows too! "