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H2otel Congress & Medical Spa

4.0 star property
Eco-friendly mountain retreat where guests can enjoy local cuisine at the restaurant, relax at three outdoor pools, or rejuvenate with spa treatments

Choose dates to view prices

H2otel Congress & Medical Spa provides a serene mountain getaway with regional cuisine and a complimentary breakfast buffet. Travelers can book massages at the world-class medical spa or sip drinks at the poolside bar while taking in the scenic mountain views.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is AU$354
includes taxes & fees
1 June - 2 June
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About this property

H2otel Congress & Medical Spa

  • Upscale family-friendly hotel in the mountains
  • Take advantage of a free breakfast buffet, a poolside bar and a terrace at H2otel Congress & Medical Spa. Active travellers can enjoy hiking/biking trails at this hotel. Indulge in hydrotherapy, a massage and Ayurvedic treatments at the on-site spa. The on-site Regional cuisine buffet restaurant, Restaurante Alquimia, offers breakfast, lunch and dinner. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Additional perks include:
    • 3 outdoor pools and 2 indoor pools
    • Bike hire, self-parking (surcharge) and supervised childcare (surcharge)
    • A gift shop, massage treatment rooms and a lift
    • A front desk safe, meeting rooms and luggage storage
  • Room features
  • All 90 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Children's slippers and free infant beds
    • Bathrooms with baths and bidets
    • LCD TVs with cable channels
    • Daily housekeeping, desks and phones

Awards and affiliations

  • Eco-certified property
  • This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 9 and older; guests must have received complete COVID-19 vaccination at least 10 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 40.0 per day.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Self-parking fee: EUR 5.00 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 2465/AL

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does H2otel Congress & Medical Spa have a pool?

Yes, this property has 2 Indoor pools, 3 outdoor pools and a children's pool.

How much does it cost to stay at H2otel Congress & Medical Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at H2otel Congress & Medical Spa on 1 June 2026 start from AU$354, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is H2otel Congress & Medical Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at H2otel Congress & Medical Spa?

Self-parking is available for EUR 5.00 per day. There is free parking nearby.

What time is check-in at H2otel Congress & Medical Spa?

Check-in start time: 3 PM; check-in end time: 5 AM.

What time is check-out at H2otel Congress & Medical Spa?

Checkout is at noon.

Where is H2otel Congress & Medical Spa located?

This family-friendly Covilhã hotel is located in the mountains, 6.8 mi (11 km) from Kartódromo, and within 16 mi (25 km) of University of Beira Interior and Igreja de Santa Maria. Praca do Municipio and Sacred Art Museum are also within 16 miles (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 50 out of 75 reviews
Rating 8 - Good. 22 out of 75 reviews
Rating 6 - Okay. 1 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

Reviews

Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was fantastic - clean, great water temperature, creative design. We spent a lot of time enjoying the pools each day. Wonderful!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel.

The hotel was stunning, a modern mountain vibe. The staff were extremely friendly and kind. The rooms were beautiful and spacious. The pools are spectacular, we had seen a photo of these and that was why we visited. We were not disappointed, cave like steam rooms and saunas, multiple pools. The entire experience was extremely enjoyable and we will go back. I should also mention the bar food was to a very high standard, reasonable prices and large portions.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MIKHAIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in every aspect. One of the best in the world
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really quiet,calm and peaceful.It’s my 4th time here.Every time I visit Portugal I always come back here.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the property is amazing beautiful The staff is amazing knowledgeable about all very friendly But the outside landscaping needs lots of hell dose not look good that don’t represent what the property looks on inside
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Tanto o quarto como o serviço prestado ou a amabilidade dos funcionários e a comodidade, foi excelente. De uma forma geral excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinário! Tudo elevado nível. Nada a apontar ou criticar.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Das ganze Hotel ist atemberaubend. Personal sehr nett und zuvorkommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo 5*
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Toni

Liked: Amenities
En un mot, EXCELLENT !!! Je recommande….
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jacob N da S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma estadia muito prazerosa em família!

Hotel muito gostoso com excelente atendimento!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour inoubliable pour une bonne remise en forme dans un "Aqua hôtel"très bien conçu. L établissement est superbe, dans un beau cadre de montage,le restaurant très bon, spécialement pour le petit déjeuner.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito do hotel, apenas um apontamento que nem todos os jatos de água da piscina estavam a funcionar. Excelente hotel.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Pedro Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinário.

Extraordinário! Tudo de bom! Pequeno almoço, instalações, piscina, SPA, área envolvente.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Dilson de Dinato Ferreira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Incrível. Café da manhã completo é maravilhoso! Quartos amplos. Confortáveis e limpeza perfeita. As piscinas são maravilhosas. Somente detalhes a melhorar: mais opções de travesseiros, a temperatura de ar condicionado e o lixinho no banheiro que é meio disfuncional. No mais, é uma perfeição.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Dilson de Dinato Ferreira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Incrível. Café da manhã completo é maravilhoso! Somente detalhes a melhorar: mais opções de travesseiros, a temperatura de ar condicionado e o Lucinho no banheiro que é meio disfuncional. No mais é uma perfeição.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Pedro Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excecional

Nenhuma crítica a fazer.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenidade na base da Serra da Estrela

Pela segunda vez ficamos neste hotel e confirmamos a excelência de tudo o que o rodeia e compõe, desde a localização na base da Serra da Estrela até às fantásticas condições do alojamento.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Hotel mto bom com café da manhã excelente.Tem piscinas incriveis tanto internas qto externas.Funcionários prestativos.Tem fácil acesso à serra da Estrela e aldeias históricas.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in the Mountains witch can be a Diamond

Amazing place, Unfortunately The English language is almost unknown by staff at Signs and no explanation what service is the Hotel Providing The Pool needs some maintenance
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Florbela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fim de semana

Local Lindo! O Spa é Maravilhoso, um dos melhores que já estive. Com Neve deve ser estupendo! Pessoal super simpático.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom! É para voltar.

Excelente sítio para relaxar e repor energias.
Stayed 1 night in Jul 2019
Verified

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positives: Room was clean and comfortable and large bench had enough room for two large suitcases Spa was large and clean Staff was pleasant Improvement areas: Spa could be open for 1 more hour (until 9pm) Rooms could use more lighting Food at restaurant could be improved
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Boa experiência. Quartos com uma excelente dimensao . Adorei os espacos comuns. A comida e boa.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Wonderful spa/hotel experience. My wife is a celiac and the nutritionist arranged with the chef for a personalized gluten fee menu. The massages were fantastic. A beautiful experience.
Stayed 1 night in Jun 2018