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"Clean room "

"They had zero backup plan for poor weather, and literally cancelled one of our booked days without any plan to compensate. We had to find our own accommodations for that night. Upon arriving the next day, the staff were clearly overworked and never had any idea what was going on. This hotel added unnecessary stress to our trip due to incompetence and poor planning"

"Excellent service"

"The positives are straightforward: excellent location, parking, rooms are modern and fresh, and a pool area that is new. Breakfast is no better than what you would expect in a decent 3-star hotel. Lunch consists of a static menu of 6–7 dishes that does not change. Dinner is buffet-style with “ok” food quality — all far from what this hotel price point suggests. For us, the most disappointing part of the experience was the handling of allergies and intolerances. We gave advance notice before booking. The kitchen was unwilling to prepare something as simple as a fried egg or omelet adapted to my son’s needs. That is not a complex request. It is basic hospitality. Our complaint was noted, but nothing changed."

"Clean, well located and super friendly and helpful team to meet all our requests. Gladly coming back and highly recommended! Thank you for all the attention!"

"Excellent staff, nice room, good parking, convenient location"

"The experience was amazing, the view was stunning, and all the staff were friendly and kind. We loved being there this week. "

"Nice small hotel with the excellent restaurant. Great value"

"Spotless room, daily cleaning and turn down, excellent staff and wonderful breakfast. Shuttle was quick and easy from hotel to gondola / town. Highly recommend. "