Family Hotels & Resorts in Cottondale from AU$97

"Upon checking in late night no one was there i found the person cleaning the lobby and asked him if there is a receptionist. He found the receptionist and not to mention he seemed very strange. We were very tired it was past midnight, and i asked the receptionist if there is water bottles in the room and he said he cant guarantee this and isn't sure. He gave really strange response, and strange looks he was very odd. The man in the morning in the front was pleasant however.night staff Very unprofessional, not to mention hair on the bed like a mans hair randomly. Wouldnt recommend this place. "

"Great"

"This was a horrible experience. After checking in, we walked into our room, and the first thing that i do is check if the bedding has been changed and it’s clean. To my surprise when i undid the cover a rose petal fell out, the sheets had several stains and dark smudges all over!!!! I immediately contacted the front desk to voice my concerns about the bedding not being changed after the previous guests, the lady at the front desk than informed me that if i want i can come pick up some clean sheets and change them myself!! We checked out immediately, we didn’t even stay for 5 minutes! Filthy place and unhelpful staff!!!"

"It had a damp smell to the room that stayed even after disinfecting the room!"

"We’ve stayed here a few times and have never been disappointed. The staff is very friendly and welcoming, the breakfast bar offers a good variety to choose from, the rooms are clean, comfortable and well stocked, and the air conditioning has thus far been excellent. Also, there is a good Mexican restaurant within walking distance. I would recommend this hotel."

"Bugs flying in somehow."

"Great rooms with excellent staff. Breakfast is one of the best I have had. Their restaurant had very limited options."

"Yes"

"Breakfast so nasty "