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"They kept bags before and after check in. It was really helpful for us. The pool is very good. I love indoor pool a lot. Thank you!!!"

"Firstly I must say the staff were always helpful and Oliver who worked at The Prickly Pear, lovely, always a smile on his face and made amazing mojitos! The communal areas are very clean and modern, however my room was not exactly up to the same standard. Maybe I’ve just been lucky in other 4 star hotels I’ve stayed in, but normally I would expect shampoo at the very least, but that’s not so bad. However being placed next to the games room, was awful, when people were in there at night it sounded like they were in the room with me, so loud! And the machines don’t get turned off until 11pm. The elevators are extremely near to this room as well and despite it being a fire door to my room and the games room, this was propped open majority of the time. This also meant I could hear guests coming and going at all hours of the morning from the elevators. The air con would sometimes make quite loud noises for no apparent reason during the night, which was difficult to sleep through. It’s a shame because the staff were nice enough and the area is lovely (minus all the road works currently)"

"All great"

"Staff were very nice and attentive especially when eating in the restaurant. Close to many shops but when in your room you can’t hear the outside noise. Very peaceful environment. The spa facilities were always clean and the staff makes you feel very comfortable when having treatments done. Very good price for the rooms given and amenities available. The app makes it easy to book things and find out more about your surroundings. The roof top pool gets booked out very fast so book in advance to guarantee a spot. Room can get quite dark during the night due to lack of lighting with the curtains closed but very nice during the day with a good about of sunlight shining through."

"Booked a sea view room but was given a room at the very corner of the property with pine tree views and a little partial sea view. Everything else was ok , they have no spoons in the room to mix drinks , the bathtub was blocked and show was not up to standard. They have very nice gym. "

"Nice hotel, well situated"

"We did not receive the room we requested and so they promptly upgraded us to a really lovely room. Exceptional staff. We enjoyed our stay. Thank you. "

"Everything was spot on , large room , lovely breakfast , lots of loungers & great amenities "

"Had the most amazing stay at the Hyatt Centric in Matla! Hotel absolutely stunning and the staff were so friendly and accommodating at all times. Drink choice was great and varied and the food was superb! Would definitely recommend and will certainly return to stay with them again! "