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Reviews of Holiday Inn Express Hotel & Suites Corning, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Corning, an IHG Hotel
3350 Sunrise Way, Corning, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Worsted holiday inn i have been they just waste holiday inn so cheap room and stuff
Stayed 1 night in May 2024

8/10 Good

Laurel, Adin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable & clean, but ambience is very businesslike/boring.
Stayed 1 night in May 2024

8/10 Good

Patricia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great, we were greeted and taken care of immediately when we checked in. Room was clean and odder free. We ate breakfast in the morning and that was good and the environment was clean and staff friendly. The only thing I didn't like was the perimeter was in very poor shape. I walked around the building a few different times for exercise and was not impressed. The trash area was filled with trash bags that were piled up on dumpsters. I think they may have been doing some improvements in some of the rooms because there was construction type of debris on the opposite side of building from where trash was. Location was perfect for our needs and right off freeway.
Stayed 1 night in May 2024

10/10 Excellent

Maryrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay just don’t care for the vacuuming at 7am on a Saturday morning.
Stayed 1 night in May 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're snowbirds and stop at the Olive Pit in Corning annually and have always stayed at the HI Express.
Stayed 1 night in May 2024

6/10 Okay

Deborah

I didn’t like that during breakfast we were forced to listen to Fox News.
Stayed 1 night in Apr 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is in excellent shape! Room was very large and had everything we needed. There was a lot of street noise.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our hotel room was clean and the beds were comfortable. The door had a loose closure. It looked like someone had tried to force it open, but it did lock securely- so not a big deal. The only complaint would be the loud family that arrived at 11:15 pm. Their child attempted to open the adjoining room door. Thank goodness I had checked and locked it. Overall, an ok place to stay for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient for where i needed to be for the night.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property very nice people
Stayed 1 night in Mar 2024

8/10 Good

Constance

Travelled with group
Liked: Cleanliness
Renovation was in completion so things were left in the room before I checked in and some items not completely equipped with light bulbs. Otherwise nice renovation
Stayed 4 nights in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Rooms are completely remodeled. Still working on the main floor and that was not an issue with that underway.
Stayed 1 night in Feb 2024
Response from HOTEL STAFF on 7 Mar 2024
THANK YOU FOR YOUR STAY WITH US AT OUR HOTEL WE VALUE YOUR BUISNESS ALWAYS..

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Hard beds
The place was nice enough other than the very hard beds. Renovations are happening and we were told our room was renovated already. We found it odd that they painted right over broken door jams. Made it look very shoddy.
Stayed 2 nights in Jan 2024
Response from management on 29 Jan 2024
sorry we fell short in your expectations we do apologize he are working hard to better our hotel and meet all required standards for all future stays thank you again we are thankful for your feed back so we can fix all our issues..

10/10 Excellent

Simon

Stayed 1 night in Jan 2024

8/10 Good

Rosa

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good clean room
The hotel is under construction and definitely looks not great but my room was very nice breakfast didn’t look appetizing but did sleep well and good clean room
Stayed 1 night in Jan 2024
Response from MANAGMENT on 23 Jan 2024
THANK YOU ROSA FOR YOUR STAY WE DEFINATLY WILL TRY HARDER TO BE THE BEST WE CAN BE WERE GLAD TO HAVE HAD YOU WE LOOK FORWARD TO HAVING YOU AGAIN IN THE NEAR FUTURE.. :)

10/10 Excellent

Viridiana

Liked: Staff & service, property conditions & facilities
Very clean exceptional customer service
Stayed 3 nights in Dec 2023
Response from MANAGMENT on 23 Jan 2024
THANK YOU FOR YOUR STAY AND YOUR KIND WORKS IM VERY HAPPY TO READ SUCH A GREAT EXPERIANCE AT OUR PROPERTY THANK YOU VERY MUCH WE WILL LOOK FORWARD TO SEEING YOU IN THE NEAR FUTURE..

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness
The room was overall nice, however since they are doing renovations I came to an incomplete room. There was no tv, fridge, microwave, coffee maker, phone and the “automatic blinds” did not have a remote for them so we had to get a sheet to cover the window. The staff was friendly enough but I felt it was highly unprofessional to rent out a room that was not finished. They did bring up a tv and fridge, it just felt like they really didn’t care that the room was not finished.
Stayed 1 night in Dec 2023
Response from MANAGMENT on 23 Jan 2024
WE ARE SORRY WE FELL SHORT THIS TIME ON YOUR STAY WE WILL WORK ON ALL THE AREAS WE NEED IMPROVEMENTS ON THANK YOU FOR COMING WE WILL BE GLAD TO TREAT YOU TO A BETTER STAY IN A NEAR FUTURE AGAIN THANK YOU FOR YOUR STAY..

8/10 Good

Muhammad Tayyab, Marysville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and excellent staff.
Stayed 1 night in Dec 2023
Response from MANAGMENT on 23 Jan 2024
THANK YOU KINDLY FOR YOUR GREAT STAY WE ARE ALWAYS A RESERVATION AWAY FROM MAKING YOUR STAY GREAT AGAIN THANK YOU FOR YOUR GREAT STAY AND REVIEW..

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HOTEL STAFF on 23 Jan 2024
THANK YOU FOR YOUR STAY AND TAKING THE TIME TO REVIEW OUR PROPERTY GREATLY APPRICIATED THANK YOU AND HOPE TO SEE YOU IN THE NEAR FUTURE AGAIN.

4/10 Poor

Linda

Disliked: Amenities, property conditions & facilities
No phone, no coffee cups, no tissues, tv remote did not work.
Stayed 1 night in Dec 2023
Response from MANAGMENT on 23 Jan 2024
SORRY WE FELL SHORT IN CERTAIN AREAS THAT DIDNT MEET THE EXPECTATIONS WE WILL BE LOOKING INTO THE ISSUE AND ADDRESS IT SO IT WONT HAPPEN AGAIN AGAIN THANK YOU FOR YOUR STAY..

10/10 Excellent

Stephen

Travelled with family
Stayed 1 night in Dec 2023
Response from HOTEL STAFF.. on 23 Jan 2024
THANK YOU FOR YOUR STAY AND ALSO TAKING THE TIME TO REVIEW THE HOTEL AFTER YOUR STAY GREATLY APPICIATE IT WE LOOK FORWARD TO SEEING YOU IN THE NEAR FUTURE.

10/10 Excellent

Kaui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
As usual, the staff here is amazing. Hard working, and great customer service. The hotel is under renovation, and I was lucky to have stayed in one. Love it!!!
Stayed 2 nights in Dec 2023
Response from MANAGMENT on 23 Jan 2024
THANK YOU IN YOUR UNDERSTANDING OF THE RENOVATION WE HAD GOING ON IN THE HOTEL WE ARE HAPPY YOU STAYED WITH US ALSO VERY THANKFUL FOR YOUR..

6/10 Okay

Charles, Orland

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from hotel staff.. on 25 Jan 2024
thank you for your stay and taking the time to review our property again thank you..

8/10 Good

SONNY CHIN-LENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convience
Stayed 1 night in Nov 2023
Response from MANAGEMENT on 25 Jan 2024
THANK YOU FOR YOUR STAY IM GLAD YOU HAD A GREAT STAY THANK YOU FOR TAKING THE TIME TO REVIEW OR PROPERTY..

8/10 Good

sandeep

GG gfh NC vbnjbvfdcb
Stayed 1 night in Nov 2023

8/10 Good

Emalee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean hotel have problems restoring
If you don't mind hard as rock beds and noisy rooms then come and stay the staff person I dealt with was the best. I guess it's better than sleeping on the floor
Stayed 1 night in Nov 2023

2/10 Terrible

Anibal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Gina, Redmond

Travelled with family, Travelled with pets
Liked: Staff & service
Bathroom was dirty in places and the shower skid mat was very torn. Carpet in the hallways was very worn and not particularly clean. Continental breakfast didn’t have much of a variety of fruit choice.
Stayed 1 night in Oct 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Stacey

Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful
Stayed 1 night in Oct 2023

6/10 Okay

Ron

Travelled with family
It’s a truck stop.
Stayed 1 night in Oct 2023

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
The people were really nice friendly but my room was really out dated curtains had huge wholes in them but shower was excellent instant hot water area is sketchy a lot of men just hanging around mad parking lot small and a lot of diesel trucked parked in area blocking views
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sherry, Roseburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stopping point half way to Carmel from mid Oregon. Easy to get to from I5
Stayed 1 night in Sep 2023

6/10 Okay

Isela

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Tv didn’t work . Shower handle broken burn my self with the hot water due to the handle being broken .
Stayed 1 night in Sep 2023

10/10 Excellent

John, Irvine

Stayed 1 night in Sep 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel 3 times now. This spotless property has consistently friendly and efficient service—best thing about the hotel. AC unit was loud and rattling which made it tough to sleep well, but lobby was full of new, boxed ac units so it looks like they are taking care of that problem. We travel this route at least once a year and we’ll be back!
Stayed 1 night in Sep 2023

8/10 Good

Ron

Travelled with partner
They are renovating so there were boxes etc. inside and outside hotel. Room we were in had no running water in the bathroom sink. Floor we were on was not renovated yet so carpets etc. we’re not all that clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Long remodel in progress.
Hotel obviously under extensive remodeling when we drove up. Were told there would be workmen noise but it too late to cancel. Had two rooms, one old, in great need of remodel. Chipped bathtub, tub fixture broken, drapes shredded, smell musty. Newly remodeled room looked nice but door did not fit doorjamb so lock didn't work properly and window covering broken so bottom half of window had no covering with large flood light all night. We were downgraded from two suites to regular rooms as we requested rooms on opposite side from freeway. Not refund because we had booked on hotels.com and prepaid.
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2023

2/10 Terrible

Debra

The staff and services were fine, but the halls and rooms smelled horribly from some sort of scented cleaning products.
Stayed 1 night in Aug 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Got an upgrade on our room and it was very nice and roomy Went to Dennys across the street for a nice dinner Good choices for breakfast at hotel
Stayed 1 night in Aug 2023

8/10 Good

Cheryl

Stayed 1 night in Aug 2023