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Reviews of Casa Gabriela Hotel

3 out of 5
Casa Gabriela Hotel
Barrio El Centro, Independencia Street, 1 block to South of Central Park, Copan Ruinas, Copan

Reviews

6.2
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place! It’s a scam.
Like others, I had a problem with the hotel being overbooked and was left without a room during an extremely busy holiday. Given how far the town is from other cities, and the fact that we arrived in the evening, this presented a safety issue as we were not able to find another hotel and had to travel after dark to seek out other options out of town. The person that checked us in said that they couldn’t hold a room that was booked via this site and that I should have made a few reservations “just to be safe.” Learn from my mistake, and look elsewhere for a more trustworthy business.
Stayed 3 nights in Oct 2018

6/10 Okay

melisa

Disliked: Staff & service
Hotel was overbooked
Hotel was overbooked despite our expedia reservation/confirmation.

10/10 Excellent

Andrew, Lansing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, room, staff, and location.
The hotel was beautiful. The staff was very friendly and helpful with getting settled in. It's a really beautiful place that is kept very clean and organized. The hotel is nearby to the center of the city and easy walk to anything in the city. Even the ruins were only a 15 minute walk away. The staff didn't speak English and I didn't speak Spanish but they were great at picking up on what I was trying to ask or say and helping to figure out what they were saying back. They do lock the gate at night, however, they have someone on staff to open it for you when you come back. The view from the balcony is gorgeous. If you get that room though beware that you can hear the bars near by if you open the windows. You can hear it a little with the windows closed, but I am a heavy sleeper so it didn't bother me at all. The AC works fine. The fan was a little odd. You can only run it if the light is on, so you won't be able to run it at night. However there is the ac or a great breeze at night. The bathrooms are very nice and clean. I am 6'4 so when I sat on the toilet my knees touch the wall. However the bathroom overall is spacious and the shower is big enough for probably three or four people, so there is plenty of room. The beds and pillows are very nice. The mattress is firm and I like to sink into mine, but I didn't have any problems sleeping on it. I plan to stay there on future trips!

8/10 Good

guillermo, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything!
Small but clean and nice. I would stay there again without a doubt.

8/10 Good

jeff, north dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copan is a beautiful city with mayan ruins. Beautiful hotel with easy access to restraunts and the center square. Very beautiful lots of flowers...felt very safe. We went out nightly to walk around, great little town. Taxis are plentiful and very nice.

8/10 Good

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight to visit local sites
Competent staff, nice welcome; but they underestimated time of bus to Antigua!

2/10 Terrible

JORGE DE JESUS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no quiero saber nada de ese hotel,
no nos guardaron la reservación, el dueño culpo a las aplicaciones......, casi me quedo varado durmiendo en mi auto con mi señora, tube suerte que liberaron una habitación un 60% mas cara en otro hotel. la experiencia fue non grata. muy mala administración la de ese hotel. espero no deduzcan anda de mi tarjeta.
Stayed 1 night in Oct 2018