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"View of the lake was beautiful and the hotel location was exactly what we were looking for. Place was clean and staff was very nice. "

"We stayed in a family room at Ni-Newen with 4 adults, a child, and a baby, and had a lovely experience. The place was nice, quiet, and perfect for a few days to disconnect and unwind. The facilities were clean and comfortable, and the surrounding atmosphere was truly relaxing. Highly recommended for those seeking peace and nature. We would definitely return!"

"Great dining "

"An awesome location. Stayed a little before the season so it was quiet. Excellent location, the domo was very comfortable, breakfast was delicious and the location was perfect. "

"Beautiful lodge with very helpful staff. "

"Very clean and comfy room, friendly staff and even friendlier cats <3"

"The host was extremely sweet and the apartment fit our needs perfectly!"

"Clean room, lovely staff, wonderful lake views"

"This is a really nice place to stay, Nicole was very friendly and the breakfast was great!"

"as described, close to the village, friendly staff"

"En general las instalaciones son agradables con olor a madera que genera un ambiente cálido. La calefacción central excelente, el servicio de restaurante es bueno considerando para los desayunos ampliar la variedad. El precio respecto de los servicios recibidos es bastante elevado si se compara con otros hoteles ,5 estrellas los cuales ofrecen por ejemplo : sauna, jacuzzi, spa. Respecto al personal todos muy atentos "

"Our room was dusty, unfortunately when going to sleep could feel the dust of the bed as if they havent used or change the sheets recently. Also we couldnt use the hot tub, staff said you had to give 8 hrs advance notice in case of using it and would see if they would do it depending in other guests. Also be mindful when going if you are a light sleeper,, the walls are super thin you can hear everything from other rooms and floor above "

"Beautiful view of volcano very nice place and the family that run it are super, only negative is the road to last 1/2 mile is very rough , tough for small car"

" Loft Pucon has all you need, and is easy to find and enter. Localized in walking distance from good restaurants."

"Beautiful place and clean!!"

"One of my family members was sick so we decided to stay an additional night. The day before I went to the hotel's reception and asked to book the additional night. They said they couldn't do it directly and suggested using a website. I tried booking the additional night through the hotel website but it was not working, so I ended up booking it through Hotels.com. The next day when I visited the reception to make sure the reservation was extended, the lady mentioned I needed to do the check out...