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"Confusing staff and the rooms are not that great. The one thing I will say, the bath tub was nice"

"We did not arrive in time to use the amenities but accommodate, surroundings and dining was perfect!"

"Loved the room great veiw"

"Staff were excellent "

"The continental breakfast was excellent lots of quality choices!"

"I didn't like that after 5 pm there is no staff in the building. Also two security issues. Didn't feel safe as a solo female traveller."

"Upon check-in, we were told that our reserved room was on the second floor. When we realized that there was no elevator, we requested a relocation to a ground floor room, as my husband is awaiting knee surgery and stairs are difficult for him to navigate, especially when carrying luggage. Fortunately, a first-floor room was available. With 2 queen sized beds, it was tight but adequate and also clean. The bed sheets were very nice, as was the bathroom shower. Our room was located next to a street which was quite noisy in the morning. The hotel is located right next to the ferry terminal with departures for Texada or Vancouver Islands. It is also on the main downtown street with a variety of restaurant and shopping options. The price was reasonable and the room comfy...we will stay there again."

"The staff were very friendly and helpful with suggestions/directions; lots of parking was available; the room was clean and comfortable; and my husband said that the breakfast was fine. We had stayed here a couple of years ago and would again when visiting Courtenay."

"We really loved the room and the little touches like the cream in the fridge for the coffee."