Is The Plaza Hotel Columbus at Capital Square pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Plaza Hotel Columbus at Capital Square?

As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at The Plaza Hotel Columbus at Capital Square on 9 Nov 2025 start from AU$161.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Plaza Hotel Columbus at Capital Square?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

Where is The Plaza Hotel Columbus at Capital Square located?

Located in Downtown Columbus, this hotel is steps away from Ohio Theatre, Columbus Commons and Ohio Statehouse. Palace Theatre and COSI are also within 15 minutes.

About the area

Located in Downtown Columbus, a neighbourhood in Columbus, The Plaza Hotel Columbus at Capital Square is in the entertainment district. The area's natural beauty can be seen at Columbus Commons, while Ohio Theatre and Palace Theatre are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Historic Crew Stadium.

Visit our Columbus travel guide

10/10 Excellent

Richard

7 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

This is a decent place with very minimal staff and extra facilities. Worth the price, not extravagant or fancy. Great valet service.

Stayed 1 night in Sep 2025

8/10 Good

Anna

20 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to Ohio Theatre!

Stayed 1 night in Jul 2025

8/10 Good

Ender

4 Oct 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Bed was very old and uncomfortable.

Stayed 1 night in Oct 2025

6/10 Okay

Donna

13 Oct 2025

Disliked: Staff & service, amenities, property conditions & facilities

The ice machine on the floor did not work. There was no option for coffee or breakfast.

Stayed 1 night in Oct 2025

4/10 Poor

Scott

2 Sept 2025

Disliked: Staff & service, property conditions & facilities

The staff was very arrogant and not helpful Because of this I will not stay at another plaza hotel . The valet who left us sitting in her vehicle for over an hour to the check-in to the ladies who serve you the breakfast, very arrogant. I would not suggest this hotel to anyone.

Stayed 1 night in Aug 2025

4/10 Poor

Robert

1 Sept 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

the hotel is old and run down. nothing worked. no hot water in shower, television did not work, amenities were embarrassing.

Stayed 3 nights in Aug 2025

2/10 Terrible

Darren

20 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Nothing, we didn't stay due to roaches

Stayed 2 nights in Jul 2025

4/10 Poor

Stephanie

21 Sept 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The room was clean, but nothing worked. The tv didn’t work, the phones didn’t work. The water was hot. They had no food but salad and soup at the restaurant. No room service. Valet was never around so it took a long time to leave and pick up car.

Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

4 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very unclean. The couch has burn holes in it. The bathroom toilet wouldn't flush and the view was the trees in front of the hotel. I don't recommend this hotel. We only stayed the one night out of five nights.

Stayed 2 nights in Aug 2025

4/10 Poor

Juan

21 July 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

No ac and everything it’s old

Stayed 4 nights in Jul 2025

2/10 Terrible

Christine

27 July 2025

I was really excited to see the building and room but could not stay. The a/c was out and it was HoT. We had to call family to pick us up. Thank god they were available. Very disappointing

Stayed 1 night in Jul 2025

6/10 Okay

Lisa

20 July 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Ac didn’t work for 1 day. A bit un comfortable . Room were dated. A bit musty smell. Had cold water for one day for showers.

Stayed 5 nights in Jul 2025

2/10 Terrible

Alex

21 July 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was rude and not helpful at all They put us in multiple rooms and each room had no AC so after the third one I left and had to get another hotel room somewhere else with AC Which cost me even more money I won’t get back and I do want a refund working on that with Expedia at the moment and the rooms are not luxury at all tiles falling off on the ground and not cleaned very well at all. The restaurant there did have a good burger though I’ll atleast give them that much.

Stayed 2 nights in Jul 2025

4/10 Poor

KELLIE

13 July 2025

Disliked: Amenities, property conditions & facilities

Good location. Very friendly staff. We arrived on a hot summer day and room was 80 degrees. Maintenance came right away and claimed they fixed it, but room remained very hot. Staff was very accommodating to help us move rooms, but the second room was not much better. The entire facility is very outdated and the rooms are not the cleanest. Rooms smelled stale and stuffy like they had been closed up for a long time. Furnishings and carpet are very outdated and not super clean. We picked it because it is cheap and now we know why. We will not likely go back.

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

19 July 2025

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

The hotel air was not working, the room was 81 degrees all night.There was also no cold water, it was all dangerously hot from the hot tap and comfortably warm from the cold tap. They offered us a fan after I asked if there was a room where the air was working. That is when I learned the air was out in the entire building. It made for an uncomfortable night for all of us. Which is unfortunate since we paid for a hotel with AC

Stayed 1 night in Jul 2025

2/10 Terrible

Alejandro

21 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Property didn’t have AC, room was at 78 even after 3hours of waiting for Maintenance to show up and never did. Asked for a refund and never got it

Stayed 1 night in Jul 2025

4/10 Poor

Leanna

13 July 2025

Disliked: Property conditions & facilities

Room was okay. The both mattresses were stained us and a foul smell in the entire hotel including rooms and elevators. Was advised there was a continental breakfast in the morning, there was not. $21 for meal. The air conditioner was not working, stayed 79 in our room the entire time even with temp set to 65. Called the front desk to ask about it and was it would be looked at and no one ever came, when I called about it again I was told To deal with it. Very rude and unprofessional. $300 for a night with no amenities. Paying for convenience of location.

Stayed 1 night in Jul 2025

10/10 Excellent

Craig Alan

12 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

8/10 Good

Charles

12 Sept 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2025

4/10 Poor

Timothy

9 Aug 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Aug 2025

6/10 Okay

Keenan

21 July 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 3 nights in Jul 2025

8/10 Good

Jason

20 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is right next to the Ohio Theater, which was our main consideration for booking.

Stayed 1 night in Jul 2025

2/10 Terrible

Robert

20 July 2025

Disliked: Room comfort

Stayed 1 night in Jul 2025

2/10 Terrible

Shawna

17 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Hot room.

Got to our room, turned in AC, left for a show. Came back room was 80. At midnight, we had to change rooms cause the room wasn’t cooling down.

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

17 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

The Plaza Hotel Columbus at Capital Square

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