"Front desk women were hard to understand. No one told us about the amenity package until we checked out and saw a $27 extra charge. No one knew if the rooms were down-free, as I have an allergy. An employee was sent to our room with duck feather pillows. We finally figured out the normal pillows were synthetic, so safe The Lobby was packed with random people. Now the good... Room was stylish, quiet and comfortable. Dinner at the Brass Eye, on the top floor, was delicious. The scones from downstairs were dry and tasteless. We were able to find parking on the street to avoid the $50 valet fee."