This hotel really needed attention. Carpet was disgusting, the chair was just as dirty, the TV would not stay on more than 10 minutes, and we found a dead baby roach on the cup beside the sink. If I wasn't to unfamiliar with the surroundings, I would have asked for my money back and went somewhere else. That was not an option for us this time. At check in, the gentleman was very nice. However, when we went to check out, the lady at the desk acted like it was a burden for her to get out of her chair and give me a receipt.