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Reviews of Knights Inn Columbia

1.5 out of 5
Knights Inn Columbia
1803 Bush River Rd, Columbia, SC

Reviews

6.2
Rating 10 - Excellent. 77 out of 468 reviews" "
Rating 8 - Good. 109 out of 468 reviews" "
Rating 6 - Okay. 130 out of 468 reviews" "
Rating 4 - Poor. 61 out of 468 reviews" "
Rating 2 - Terrible. 91 out of 468 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Leah

Travelled with partner
Disliked: Cleanliness, amenities
I felt like i was in an area that could have been better
Stayed 2 nights in Apr 2024
Response from J on 15 Apr 2024
Sorry for inconvenience

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, amenities
I love the house
Stayed 4 nights in Apr 2024
Response from J on 15 Apr 2024
Thank you for staying with us

6/10 Okay

Susan

Business traveller
Liked: Staff & service
Disliked: Amenities
Although the bed, toilet, sink, and bathtub seemed clean enough, I don't believe that the walls have ever been wiped down nor areas around light switches cleaned. There were many streaks of some type of stuff that looked like it had been thrown or spilled on the walls and ran down the wall. The front staff was very nice, but I won't stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jan 2024
Response from j on 9 Feb 2024
thank you for staying with us

10/10 Excellent

Steven

Stayed 3 nights in Jan 2024
Response from j on 9 Feb 2024
thank you for staying with us

4/10 Poor

Shelva, Salters

Disliked: Cleanliness, property conditions & facilities
Had to call for a sheet change before I could relax. Never again
Stayed 1 night in Dec 2023
Response from J on 28 Dec 2023
Sorry for inconvenience

10/10 Excellent

LaRontae

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from J on 22 Dec 2023
Thank you for staying with us

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
too many people living there
Stayed 11 nights in Nov 2023
Response from J on 14 Dec 2023
Sorry for inconvenience

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from J on 12 Dec 2023
Thank you for staying with us

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023
Response from j on 9 Feb 2024
thank you for staying with us

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient for me
Stayed 1 night in Nov 2023
Response from J on 28 Nov 2023
Thank you for staying with us

10/10 Excellent

Booker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and simple and the staff was very friendly.
Stayed 2 nights in Nov 2023
Response from J on 24 Nov 2023
Thank you for staying with us

2/10 Terrible

Shane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
GROSS
This was easily the most disgusting room I’ve ever been in - dirty, smelly, and roaches in the bathroom area - nasty ….
Stayed 1 night in Nov 2023
Response from J on 19 Nov 2023
Sorry for inconvenience

10/10 Excellent

Tamica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was to my satisfaction
Stayed 1 night in Nov 2023
Response from J on 19 Nov 2023
Thank you for staying with us

4/10 Poor

HARRY, Jacksonville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The city should shut down this hotel. Need a lot of repairs.
Stayed 3 nights in Nov 2023
Response from J on 18 Nov 2023
Sorry for inconvenience

10/10 Excellent

Tashawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for low prices
Stayed 1 night in Nov 2023
Response from J on 16 Nov 2023
Thank you for staying with us

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my one night stay. Peace and quiet.
Stayed 1 night in Nov 2023
Response from J on 16 Nov 2023
Thank you for staying with us

6/10 Okay

Antwon

Peaceful night of sleep
Stayed 5 nights in Nov 2023
Response from J on 13 Nov 2023
Thank you for your feedback.

8/10 Good

CHARLES

Stayed 1 night in Oct 2023
Response from J on 16 Nov 2023
Thank you for staying with us

8/10 Good

Antwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value! Good location
Stayed 4 nights in Oct 2023
Response from J on 20 Oct 2023
Thank you

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from J on 13 Nov 2023
Thank you for your feedback

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Surfaces weren’t clean. They only had smoking available, which was ok, but I didn’t expect there to be ashes on the counters from past people staying.
Stayed 1 night in Sep 2023
Response from j on 26 Sept 2023
thank you for your feedback we will add the issues to a higher authority

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, nice staff
Stayed 1 night in Sep 2023
Response from j on 6 Sept 2023
thank you for staying with us

8/10 Good

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from jay on 3 Sept 2023
thank you for staying with us

10/10 Excellent

George

Stayed 1 night in Jul 2023
Response from J on 15 July 2023
Thank you for staying with us

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from J on 30 June 2023
Thank you for staying with us

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great value!
Needed a budget hotel for a weekend lacrosse tournament with young kids. I canceled another hotel because the pool was closed. I booked this one after confirming the pool was open. We did not expect much, but we were happily surprised. The room was clean, the pool was great, the beds were comfortable, the water pressure was amazing. We got everything we could have hoped for at a budget price. We will gladly go back again.
Stayed 2 nights in Jun 2023
Response from J on 27 June 2023
Thank you for staying with us

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service
Its an ok place to lay your head for a night. But some of the rooms are a very long walk to breakfast if you can even find where to get breakfast at.
Stayed 1 night in Apr 2023
Response from J on 24 June 2023
Thank you for your feedback.

6/10 Okay

Victoria, Orange City

Liked: Staff & service
It's ok for the price we paid
Stayed 1 night in May 2023
Response from J on 29 May 2023
Thank you for staying with us.

8/10 Good

jemima

Travelled with family
Liked: Staff & service, room comfort
Hire good help
Check-in was easy. The front desk lady was pleasant. The bed was comfortable. I recommend the owners check behind the housekeeper. The rooms are not as clean as they could be. Although I bring my disinfecting cleaner to every hotel I stay at, not all customers do that. I suggest the shower curtains be washed or replaced. I recommend the hotel because what I experienced are minor issues and the hotel can change in the future.
Stayed 2 nights in May 2023
Response from J on 21 May 2023
Thank you for feed back.

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service
Nothing
Stayed 2 nights in May 2023
Response from J on 14 May 2023
Sorry for inconvenience we will address the issue to higher authority.

10/10 Excellent

Cynthia

Stayed 1 night in May 2023
Response from J on 27 June 2023
Thank you for staying with us

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from J on 29 May 2023
Thank you for staying with us

4/10 Poor

Gloria

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly but the room was run down dirty as in old and stained was not like the pictures would not recommend this place
Response from J on 3 May 2023
Sorry for inconvenience.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to spend the night!
Staff was friendly. Plenty of parking. I was able to park right in front of my window. Parking lot has alot of activity at night, with people talking on the phone. Didn't bother me too much.
Stayed 2 nights in Mar 2023
Response from j on 31 Mar 2023
thank you for staying.

2/10 Terrible

Meaghan

Stayed 1 night in Mar 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A little maintenance suggested
Shower head and shower faucet provided extremely high pressure. Not an anti scald faucetNo real adjustment from shower head. Toilet seat was dangerously loose.
Stayed 2 nights in Mar 2023

4/10 Poor

NOKIE F

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
a so so stay
You get what you pay for as the saying goes. We were for one night. We were there for a scrapbook show. Our room was a door down from a family living in the hotel. Cars kept coming and going all night long. A chair in our room was nasty, it needs to be burned. The only roll of toilet paper was the one on the holder, Towels were very thin, Will not stay there again.
Stayed 1 night in Feb 2023
Response from j on 23 Feb 2023
thank you for your feedback we will correct your issue

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, affordable and accommodating staff
My stay was very comfortable. The room I originally had smelled of cigarette smoke which I'm allergic to and the bed looked like someone was on it because there was an indent in the middle of the bed. I went and told April in the office and she immediately gave me a different room. That was cleaner and didn't smell of cigarette smoke. The staff is very accommodating. My only issue is that the refrigerator wasn't cold enough as it was on my previous stay but it still kept my food cold and still no iron and ironing board in the room. April did inform me that she spoke to the manager and he/she is working on getting some. Which I appreciate April for addressing the matter to management. I would recommend this motel because I've stayed there twice and I was very comfortable both times.
Stayed 3 nights in Feb 2023
Response from j on 13 Feb 2023
thank you for staying with us.

6/10 Okay

Alexander

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little disappointed
My stay was very good. The only complaint I have is that I didn't have an iron or ironing board in the room. I think is a necessity at any hotel. No one wants to carry their own because it's an inconvenience. I wasn't happy to have to go to my meetings in wrinkled clothes. I have more than one iron and board at home and didn't feel like wasting the money to buy one just for a couple days. Otherwise I would stay again.
Stayed 3 nights in Jan 2023

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get what you pay for
I'll start with the good. Staff was very friendly and check in/out were handled quickly. The location of the hotel is convenient and it's fairly quiet. From the outside the grounds are well kept. The downside to this property is that it is in need of some renovation. Though nothing in my room was broken the tub dripped all night and the sink was very slow to drain. The walls were dirty and could have used a fresh coat of paint (although it appears there are already about 20 coats of paint on the wall). The beds were not of great quality but they didn't make any annoying noises and slept ok for the night we were there. The rooms themselves are dated but not really in disrepair. It appeared that they were doing some renovations on some rooms, maybe they just had not gotten to the one that we stayed in yet. The weather strip around the door left about a 1/2 inch gap allowing the cold air from outside to draft in and sunlight to shine through in the morning. All of these things are minor and pretty fitting for the price paid. It's a cheap place for a 1 night pit stop on a trip. I wouldn't recommend it for more than that.
Stayed 1 night in Jan 2023
Response from j on 24 Jan 2023
thank you for staying us

4/10 Poor

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So dirty I was disgusted. Linens were clean . The drawer edges thick with dust as was light wall plates. Between bath & room clearly full of debris. Shower knobs broken , orange juice watery. No lids on coffee cups, drapes broken . Back of door filthy & more
Stayed 1 night in Jan 2023
Response from j on 8 Jan 2023
sorry for the inconvenience. we will correct the issue

6/10 Okay

David

Liked: Cleanliness
Although the hotel was outdated, I was comfortable during my stay. The refrigerator worked well and the room was spacious. I liked having a room at the end of the building. The property was quiet. I would consider staying again for the price.
Stayed 2 nights in Nov 2022
Response from js on 27 Nov 2022
thank you for staying with us

2/10 Terrible

Steve

Stayed 3 nights in Nov 2022

8/10 Good

Shadonteea

Liked: Cleanliness
Stayed 1 night in Oct 2022
Response from dave on 19 Oct 2022
thank you for staying with us

6/10 Okay

Jaquarius

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from j on 18 July 2022
thank you for staying with us

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay
People working there was nice and the room was nice and clean
Stayed 1 night in Jul 2022
Response from j on 7 July 2022
thank you for staying with us

8/10 Good

Sade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from J on 27 June 2022
Thank you for staying with us.

2/10 Terrible

Randy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bugs
Stayed 1 night in Jun 2022
Response from J on 9 June 2022
Sorry for inconvenience.