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Reviews of Hampton Inn Columbia I-20-Clemson Road

2.5 out of 5
Hampton Inn Columbia I-20-Clemson Road
1021 Clemson Frontage Rd, Columbia, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 402 out of 684 reviews" "
Rating 8 - Good. 179 out of 684 reviews" "
Rating 6 - Okay. 51 out of 684 reviews" "
Rating 4 - Poor. 28 out of 684 reviews" "
Rating 2 - Terrible. 24 out of 684 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and great. The room was nice and clean. I liked that I had a refrigerator and microwave in the room. I like it because it allows pets. I did not have my two small dogs with me on this trip but will consider bringing them with me on my next trip.
Stayed 3 nights in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
To early
Stayed 1 night in May 2024

10/10 Excellent

Kirk, Manning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Hampton Inn you would expect
Stayed 1 night in May 2024

10/10 Excellent

MARION

Travelled with family
Liked: Staff & service
It was ok. It didnt have anything that really stood out but it didnt have anything that i could complain about. I would stay there again.
Stayed 2 nights in May 2024

6/10 Okay

Justin

Business traveller
Liked: Staff & service
It was quiet and close to where I needed to be. I didn’t like that I had no pillow to sleep on because your facility had only feather pillows, which I am allergic. Cotton pillows should be an option.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Amber

Stayed 2 nights in Apr 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place with friendly staff. Convenient to The Masters. I would stay again.
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff were super nice and helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Staff & service, property conditions & facilities
The desk clerk (Jennifer)was excellent and suggested a wonderful restaurant for dinner!!
Stayed 1 night in Apr 2024

10/10 Excellent

barbara, Coatesville

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever im in the area, i always stay at this hotel. Staff is so friendly, the breakfast is always good and the coffee is always fresh.
Stayed 2 nights in Feb 2024
Response from Kelly Miller on 16 Feb 2024
We are so glad that chose our property to stay at when you are in Columbia. We hope to see you again soon!!Sincerely,

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Breyona

Stayed 1 night in Feb 2024

6/10 Okay

Elvis

Liked: Staff & service
Mold in Tub
There was a lot of mold in the bathtub. That whole tub needs to be replaced. It’s beyond just cleaning
Stayed 2 nights in Feb 2024

10/10 Excellent

Glenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and a hot breakfast - would recommend staying here.
Stayed 1 night in Jan 2024

10/10 Excellent

adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a spot on the sheets and there was dog feces left in the grass areas
Stayed 2 nights in Dec 2023

10/10 Excellent

Malik

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best properties I’ve stayed!! Quiet, comfortable and CLEAN!!! This should the property that the company uses as a training example of HOW TO BE.
Stayed 1 night in Dec 2023
Response from Miller on 21 Dec 2023
Malik,We appreciate your glowing review and are ecstatic that you enjoyed your stay so much. We look forward to seeing you again next time.Happy Holidays,

10/10 Excellent

Sondria

Stayed 2 nights in Dec 2023
Response from Miller on 21 Dec 2023
We truly thank you for completing a survey in regards to your stay here. We hope to see you again.Happy Holidays,

8/10 Good

Tiffany

Stayed 1 night in Dec 2023
Response from Miller on 21 Dec 2023
Tiffany,Thank You for completing a survey for us. We are glad you enjoyed your time with us and hope to see you again soon.Happy Holidays,

10/10 Excellent

Pamela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy check in
Stayed 1 night in Dec 2023
Response from Miller on 8 Dec 2023
We are elated that your check in was swift and that you liked our staff as well!! We hope you will choose to stay with us again.

8/10 Good

Peter

Liked: Property conditions & facilities
Rooms were clean and quiet. Good breakfast choices. Nice breakfast area and lobby.
Stayed 3 nights in Nov 2023
Response from Miller on 8 Dec 2023
We appreciate your kind words about our rooms & lobby! I am happy you enjoyed the breakfast as well. We look forward to you staying with us again.

8/10 Good

Lenora

Stayed 2 nights in Aug 2023
Response from Miller on 8 Dec 2023
Thank You for completing a survey for us. we look forward to seeing you again soon.

10/10 Excellent

Gannon

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the hotel
Stayed 1 night in Nov 2023
Response from Miller on 14 Nov 2023
Thank You for completing a survey for us. I am so happy you liked everything about your stay. We hope to see you again soon.Sincerely,

10/10 Excellent

LAURA CARRADO

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast options were great!
Stayed 2 nights in Sep 2023
Response from Miller on 14 Nov 2023
Thanks for taking the time to leave a survey for us. I am glad you enjoyed your breakfast and look forward to seeing you again soon.Sincerely,

8/10 Good

Cooper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, staff needs to be more professional
Average Hampton Inn, the room did not have carpet, but LVP. That was the only thing I did not like. Smelled like cleaner, but other than that all was good. Staff needs to dress more porfessionally, they were watching the TV from the desk when I walked in.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Tameisha

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I have no complaints. Staff was very welcoming.
Stayed 2 nights in Aug 2023

8/10 Good

Janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay.
This is somewhat older Hampton. Registration great, room good, cleanliness good (although there were a couple of hairs in my wash cloth and a few in the shower). My main problem was with Expedia. I booked a 2 bed queen room and they sent hotel request for King room. Pooh to Expedia.
Stayed 1 night in Aug 2023

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service
The room was very clean and very neat. We appreciate it. The floors not having carpet. However, the AC unit in the room was very loud. It did keep me awake oft and on throughout the night.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was great. Staff very friendly and attentive.
Stayed 1 night in Aug 2023

8/10 Good

Britton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
out stay
Staying was a last minute necessity, everything as fine
Stayed 1 night in Aug 2023

6/10 Okay

LaRosa

Liked: Cleanliness
The place did not met the quality standards of the Hampton I’m use too. Bed was hard, tv small place smell funny staff not polite
Stayed 1 night in Jul 2023

10/10 Excellent

Nathanael S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2023

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Donna and the lady at the front desk on Saturday 7/15 /23 afternoon was absolutely superb, friendly, knowledgeable, and greeted me so warmly it felt like home! Marvelous customer service was displayed by these two ladies!
Stayed 1 night in Jul 2023

8/10 Good

Setrie

Stayed 2 nights in Jul 2023

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

barbara, Coatesville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to spot when im in columbia, the staff is great ,its clean and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca, greer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and nice property overall.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new favorite
I have stayed at other Hampton inns in the Columbia SC location, but this outweighs all of them. I will definitely keep this one is my favorite
Stayed 1 night in Jun 2023

10/10 Excellent

Brenda, Hiram

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jun 2023

10/10 Excellent

Melanie

Stayed 1 night in Jun 2023

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An hour to check in (Not the Hotels fault)
The stay was fine, it was checking in that was just a Big Hassle. What should have been a five minute check in took over an hour because the hotel had no record of my reservation. We had to get managers and Expedia on the phone to verify my reservation. Not Good!
Stayed 2 nights in May 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023