The facts I wish I knew before heading to this “hotel”: AC was not working, I was given a room with a window which wouldn’t be so bad because CO is usually cool at night, but opening the window made it impossible to sleep due to the noise coming from I-25.
They had a bunch of kids staying at the hotel, which is totally fine, but should have notified adults on work trips not to stay there because the door slamming, hallway running, screaming, etc. made it impossible to get any rest.
Elevator does not work, I had to carry my bag upstairs after having abdominal surgery recently.
When I asked to investigate the excessive noise I was told it’s impossible unless I know the room it’s coming from. It’s not my job to go around your “hotel” and see where all those
Children are staying.
The guy at the front desk RUDE and UNPROFESSIONAL. Refused to offer any solution for this uncomfortable situation. I was forced to get up from my bed, pack all my stuff and leave and look for another hotel. Never coming back to this place.