College Heights Hotels, Ypsilanti

"We normally stay at the Homewood Suites by Hilton when visiting our granddaughter at U of M in Ann Arbor, MI. For this one night stay we decided to check out the Hyatt Place Ann Arbor since it was less expensive, and it also had an “exceptional” rating. Our experience was not “exceptional.” The original price had to be upgraded if we wanted an “upper floors” room. When we checked in there was an additional $10 fee to use their parking lot. The room was less than half the size of the suite at the Homewood and didn’t even have a microwave oven. Due to the rain my jacket got soaked. After ringing it out in the bathroom shower, I took it to the “guest laundry” and put it into the clothes dryer for a 45-minute, high heat cycle. Upon removing it I discovered there was no heat in the dryer, and my jacket was still wet. We will be staying at the Homewood Suites by Hilton for all our future visits to Ann Arbor."

"Breakfast wasn’t ready before our check out, no warm food. Pool closes super early so kids couldn’t swim and beds really small."

"Great Breakfast, elevators not all working and fight that closed the pool and we couldn't use it"

"The location was good, and the bed was very comfortable. However, the whole hotel was filthy. It could really use a deep clean throughout. I would not be interested in staying at this property again."

"Friendly staff, clean, handy to airport"

"We forget to Ask for room service, so room is not made up daily. We asked for handicap room and none were available. Plus we asked for a room with a walk in shower and the room only had a tub. The hotel was nice and the staff was pleasant. But they ended up having to give us additional add on's to make the room suitable for my husband to be able to get around. "

"Staff was very friendly and helpful. Good hot breakfast."

"The restaurant area was very nice, and I had a wonderful dinner. The waitstaff was excellent and friendly. My room was also a terrific value for such nice amenities. I will definitely stay here again in the future."

"Hair dryer handle was sticky and either the dryer or outlet didn’t work. Breakfast facility was excellent. "