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"As a solo female traveler, I felt reasonably safe at this property. Front desk staff were both friendly and helpful. The wall mounted heater, microwave and mini fridge all worked well. I would have loved to have a coffee maker. Maverik was only a 3 minute walk away and I believe they’re open 24 hours.There were a few restaurants within walking distance too. The continental breakfast was decent with good coffee."

"This was our third or fourth stay at Hotel Glenwood Springs, so we came in knowing exactly what to expect. It’s not the most upscale option in town, but for the price, the location at the base of the adventure park, and a few key amenities, it has worked well for our family—until this visit. Three hours before check-in, we received a call informing us that the pool had to be drained, cleaned, and refilled due to an accident. Completely understandable—things happen that are out of everyone’s control. What was disappointing, however, was the way the situation was handled from there. When I spoke with Mia (who I later learned is the GM or Assistant GM), I was met with an unnecessarily rude and dismissive tone while being told there would be no compensation due to the unexpected closure. To be clear, I would have accepted that answer had it been communicated professionally. Unfortunately, it wasn’t. Instead, the conversation felt condescending, and the fact that we were “notified in advance” was repeatedly emphasized—as if a three-hour notice is a generous heads-up. Given that the pool is a major draw for families (and a big reason we choose this hotel), more proactive communication would have gone a long way. Even a day’s notice could have allowed guests to make alternative plans. When we arrived, the pool was already nearly full, so it’s reasonable to assume this issue wasn’t discovered at the last possible moment. It’s also worth noting that there appeared to be ample down"

"It's always a good deal. We have stayed here a dozen times. When you're traveling for business the price is important as long as the value is equal."

"Front desk was super friendly and helpful. Good location, easy to walk around. Large room comfy bed"

"The Hotel Grand River is a property with a lot of potential, unfortunately it falls short. The front desk staff was amazing! Very helpful and personable. The building itself is nice, in a nice location, unfortunately for the duration of my stay, the hallway on the ground floor reeked of urine. My room was a great value for the price, all of the available rooms on the app were listed at the same price, I selected the nicest looking one available, which was a suite with sofa bed. That wasn’t the room I was put in, which was a Jacuzzi suite, which was even better as I was traveling alone for work. My room was very clean, but the only coffee that was provided was decaffeinated (not an issue for most folks, but a personal pet peeve.) The view from the hotel is fantastic. The breakfast offerings were extremely mediocre. I enjoyed my stay, and felt like I received a great value for what I paid, but I also recognize that a few small adjustments (cleaning and deodorizing the carpets that have urine smell, investing to improve the amenities) would go a very long way to improve the guest experience."

"Very clean rooms, comfortable beds and pillows. Nicely amenitized"

"clean and well maintained"

"Everything was absolutely lovely, except the breakfast was lacking in variety. The breakfast area was very clean, just the options were minimal. "

"Great location. Old facility but freshened rooms. Daily parking fees were annoying. "