Outdoor pool

Reviews of Aloft Coimbatore Singanallur

4.5 out of 5
Aloft Coimbatore Singanallur
483 Kamaraj Road, Upplipalayam, Coimbatore, Tamil Nadu

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 82 reviews" "
Rating 8 - Good. 31 out of 82 reviews" "
Rating 6 - Okay. 8 out of 82 reviews" "
Rating 4 - Poor. 3 out of 82 reviews" "
Rating 2 - Terrible. 7 out of 82 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elamathi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
மிகவும் சிறப்பான அனுபவம் மிகவும அறுமையாக இருந்தது..👍👍👍👍 It’s a wonderful hotel and also wonderful place New year special for this hotel
Stayed 2 nights in Dec 2021

10/10 Excellent

Giridhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing specific
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Good to close down.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathrooms were horrible for such an expensive hotel. The carpets were dirty overall a dingy feeling
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Dec 2019
Response from Aloft Coimbatore Singanallur on 23 Dec 2019
Dear Guest, Greetings from Aloft Coimbatore!!!... Thank you very much for taking the time to review our hotel. However, my sincere apologies for what you have come across your stay. Kindly provide us an another chance to make it right. We really appreciate your feedback and the kind words and will definitely pass on your compliments to our team here. It was a pleasure having you with us. Please do let us know if we could be of any assistance to you now or in the near future. Looking forward to having you back with us. Best Regards, Javid Revenue Manager

8/10 Good

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Convenient and efficient for our work travel. Courteous staff.
Stayed 2 nights in Aug 2019
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

chitvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 4 nights in Jul 2019
Response from Joseph Anthony on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

-----

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Coimbatore. Nearby Airport. Best for Business Travelers
Stayed 1 night in Jun 2019
Response from Joseph Anthony on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely AMAZING, from housekeeping to desk staff to restaurant staff. We were treated like royalty each and every day. Buffet breakfast, as well as lunch and dinner, offered a host of true Indian dishes, as well as western foods. The chef personally explained to us the various dishes. Service was excellent. Close to airport, bus stations, train station, and shopping mall.
Stayed 1 night in Apr 2019
Response from Joseph Anthony on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Certain basic facilities were not maintained as expected.
Stayed 2 nights in Apr 2019
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Property, Ameneties and service were just average.
Stayed 1 night in Mar 2019
Response from Hotel Aloft Team on 23 Sept 2019
We thank you for your recent stay at Aloft Coimbatore. First we must need to apologize to you for having gone through certain discomfort during your stay. Being our favorite Guest, we always believe to assist you with more information and comfort, but this time during your stay with us has made you to feel pretty disappointed because of the concerns encountered. We have a made a note of all the highlights and taken necessary action pertaining to your feedback. These highlighted issues were really a serious concern to us and continue to rectify this on our priority with immediate effect. We have taken your feedback in a constructive manner and we sincerely apologize once again and requesting you to consider this as one off occurrence situation. We still believe “You are Important to us” and we look forward in welcoming you back again at our Aloft Coimbatore as your most preferred hotel at all times. Not to be left with an apology but we ensure this will not happen again with any of our Guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short, but during the time I found staff to be very helpful and attentive
Stayed 1 night in Mar 2019
Response from Joseph Antony on 26 Apr 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon. Warm Regards Aloft Hotel Team

6/10 Okay

monika

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Neat n clean with all the amenities ..ambience is good.... Service is ok. We reached at night around 12.30..there was no one for luggage. They have a good breakfast buffet spread. But quality n taste of food is ok ok.
Stayed 1 night in Feb 2019
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very courtious staff , excellent food, prompt service.
Stayed 1 night in Jan 2019
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

Moonmee, Bangalore

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful staffs at the hotel that made our stay ever memorable especially Chef Kaviyarasu and Ms.Nisha from the reception who took utmost care to make our stay pleasant trying to customize food as per our taste and catering to every other need during our short stay last December,2018.
Stayed 1 night in Dec 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

8/10 Good

Jayant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the money.
Overall good experience..staff and ambience too good. Housekeeping needs improvement..Good varieties in breakfast and well stocked bar and dining arrangements.
Stayed 4 nights in Dec 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely ambience. Bfast buffet was nice..could be a bit more elaborate. Warm and hospitable staff
Stayed 1 night in Nov 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location; Cleanliness; Close to the wedding venue;
Stayed 2 nights in Nov 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

2/10 Terrible

NAZAR, very nice location neae to kuta beach

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't book
Very bad service from staff . Extended same room but they said change room 2 times
Stayed 1 night in Jun 2018
Response from Hotel Aloft Team on 23 Sept 2019
We thank you for your recent stay at Aloft Coimbatore. First we must need to apologize to you for having gone through certain discomfort during your stay. Being our favorite Guest, we always believe to assist you with more information and comfort, but this time during your stay with us has made you to feel pretty disappointed because of the concerns encountered. We have a made a note of all the highlights and taken necessary action pertaining to your feedback. These highlighted issues were really a serious concern to us and continue to rectify this on our priority with immediate effect. We have taken your feedback in a constructive manner and we sincerely apologize once again and requesting you to consider this as one off occurrence situation. We still believe “You are Important to us” and we look forward in welcoming you back again at our Aloft Coimbatore as your most preferred hotel at all times. Not to be left with an apology but we ensure this will not happen again with any of our Guests.

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with the right pricing! Easy to find location.
Stayed 1 night in Nov 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

Shriyushkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8 stay
The hotel is gr8 and the staff is very very good. Prompt service and comfortable stay
Stayed 3 nights in Oct 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay 😊
Superb place to stay and has a very calm atmosphere.
Stayed 1 night in Aug 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Coimbatore area
Our stay was very pleasant with large, clean comfortable rooms and good service. The hotel staff went the extra mile in assuring our comfort and positive experience. Special thanks to Manager Prabhakar, Nisha, Roy, Aman.
Stayed 2 nights in Jul 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for the money charged
Bad, it’s not worth for the amount paid to them. They run swimming classes in pool and children shout so much that you can not sleep in your room
Stayed 2 nights in May 2018
Response from Joseph Anthony Paul on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money with good staff
Very comfortable stay with Personalised services by all Staff ,,,,Staff in restaurant / reception and also housekeeping are very friendly and make you very comfortable . . only issue is its not on main Road & need Taxi all the time to go anywhere { easily available with reception} for transfers etc
Response from Hotel Aloft Team on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The overall stay was very good. The hotel was clean and the staff very helpful. We stayed in a suite and found it very comfortable. The only negative was the bath tub area. To get in and out was very difficult because of the height. Otherwise we had a fantastic stay
Response from Hotel Aloft Team on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

6/10 Okay

YOUSUF ALI

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2018
Response from Hotel Aloft Team on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

6/10 Okay

Sammy Vise, Wash DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Food Great Rate 3.5 Star
The Chef and restaurant staff were excellent as was the food and buffets. Loved the 24 hour room service OR restaurant. The hotel was on a road under construction so outside sucked but inside was ok. Noisy as you had wedding parties going on. Bed was also comfortable.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Never to go back
First time stayed there assuming its a very good hotel. It was hot day in India, walked into the lobby, no air conditioner. we were not offered anything to drink, considering its a very hot day. Staff was nice, helped us with our bags, checked into our room, A/C wasn't working, complained and we were shifted to a different room, and again no A/C we were sweating, after 36hrs of travel from USA, we couldn't sleep in hot weather, requested for a standing fan, paid $75 a night to use a fan. Since we already paid through expedia no refunds. They claimed their breakfast was continental but when we tried it was Indian, not much options to eat. And on Saturday, we were using ALOFT internet and all of sudden our Computer and phones started acting up with hacking someone from the hotel. Complained to the hotel maanger they did not take any action. NEVER STAY HERE, ITS VERY FISHY AND SOMEONE CAN HACK YOUR SYSTEM AND GET YOUR INFORMATION.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Fine hotel, it's a bit noisy- music in the lobby is loud, so you have to go outside to make calls. Outside is louder because of traffic.

8/10 Good

Anand, Edmonton Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel for a reasonable price.
Overall the hotel was great. The food and the breakfast buffet were tasty. The management was polite and helpful, their service was quite prompt and fast. They could have improved on facility maintenance like clogged washbasin which is a minor issue because they got it fixded quickly
Response from Hotel Aloft Team on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad shower and no hot water in the night. Heavy noise from the bar in the lobby.
Response from Hotel Aloft Team on 23 Sept 2019
We thank you for your recent stay at Aloft Coimbatore. First we must need to apologize to you for having gone through certain discomfort during your stay. Being our favorite Guest, we always believe to assist you with more information and comfort, but this time during your stay with us has made you to feel pretty disappointed because of the concerns encountered. We have a made a note of all the highlights and taken necessary action pertaining to your feedback. These highlighted issues were really a serious concern to us and continue to rectify this on our priority with immediate effect. We have taken your feedback in a constructive manner and we sincerely apologize once again and requesting you to consider this as one off occurrence situation. We still believe “You are Important to us” and we look forward in welcoming you back again at our Aloft Coimbatore as your most preferred hotel at all times. Not to be left with an apology but we ensure this will not happen again with any of our Guests.

8/10 Good

Chris, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for the price, but the staff seemed quite disinterested in assisting us with requests regarding local transport / dining.

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Aloft Team on 23 Sept 2019
Dear Guest, Greetings from Aloft Coimbatore, Singanallur. Thank you for sharing such great feedback. We are delighted to know that the Staff and services at the hotel were to your liking and we appreciate you taking the time to post such positive comments. Our “talent” members work hard to delight our guests and I am happy to know that we managed to deliver. Your compliments have been passed on to the entire team and they are thrilled by your kind words of appreciation. We are glad to have found an ambassador in you! We look forward to having you back at the hotel real soon.

10/10 Excellent

Mel, Melb Aust.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for price in Coimbatore
This hotel is 5 *. Rooms the very best value.The most impressive part of my staywas the restaurant.The attention given to us by the Manager on 8 Feb was outstanding.He is to be commended.The quality & variety of the food was excellent.What flavours!!!. Will definitely only stay here every visit.
Response from Aloft Coimbatore on 3 Mar 2016
Dear Guest Thank you for choosing to stay with Aloft Coimbatore and taking time out to share your experience with us. We are delighted to know that you had a pleasant stay and services offered by our team was to your satisfaction. We look forward to welcoming you again at Aloft Coimbatore

10/10 Excellent

Bhumik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ramji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTELS.COM NEEDS IMPROVEMENT
The Hotel refused to give the room, inspite of a confirmed booking with full payment paid.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service I ever had
The customer service was exception. I have spoken about their service to more than 10 of my friends and family members.
Response from Aloft Coimbatore on 16 Dec 2015
Thank you for taking the time to share your review on Social Media It was a delight to have had you stay with us. The growth we have experienced over the years is because of Guests like you, who faithfully support us. We are grateful to you for your patronage and support. Thanks again! We look forward to welcoming you back to Aloft Coimbatore & serving you for many more years to come.

8/10 Good

kandiah, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel with not so good room service, it shoul
Our stay was overall good, but when we ordered the food room service was not at all unto the standard. Food was not so good and the service was poor, and the charges was far too expensive by adding too many taxes. Next time we have decided to eat out.
Response from Aloft Coimbatore on 20 Feb 2016
Dear Guest Thank you for your valuable feedback and thank you for taking the time to share your review At the outset, We sincerely apologize for the inconvenience caused to you during your stay. We have no excuses to offer and it is clear that we have not risen up to your expectations. It is also very apparent that there were a lot of short comings across your stay and many opportunities for us to have created better memories. Please may we assure you that we have addressed your feedback with the Food & Beverage Manager with due seriousness to ensure that our service standards only continue to improve. We do hope that you will provide us with an opportunity in future to be of service to you and meeting your expectations. We thank you once again for your feedback and we look forward to your valuable support

8/10 Good

ATUL, NEW DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Reception staff, charged me twice, though I had paid on-line on Hotels.com, still they have charged the hotel bill separately and its now more than two months, but they are reluctant to give the refund, inspite of my several request.

8/10 Good

ks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general Aloft stay was very comfortable and nice, in fact I have not expected this so I am happy. The only feedback I have shared with them is to change their shower tap since it was working both on the running tap as well as shower so the water went on waste. Otherwise very cool hotel and comfortable for a business trip.
Response from Aloft Coimbatore on 31 Oct 2015
Dear Guest Thank you for your recent stay at aloft and your valuable feedback. We are delighted to learn that you found the decor of the hotel chic and had a pleasant stay experience. We Welcome your feedback in regard to the shower tap and has been initiated to our team to work on the same. We look forward to welcoming you back at aloft Coimbatore and offering you a perfect stay experience. Regards Aloft Coimbatore

10/10 Excellent

Steve, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great close to the airport amazing staff
Staff were very hospitable. They were very helpful for my first time in India and helped me solve my wifi problems. I was very pleased with the service and the cleanliness of everything.
Response from Aloft Coimbatore on 28 Aug 2015
Dear Guest Thank you for your valuable time and comments, all of us are delighted to know that you have had a memorable stay with us and that our service and facilities were to your satisfaction. Your feedback motivates all of us to sustain and enhance our focus on small details. We eagerly await your return and hope to become the preferred destination for you whenever you travel to Coimbatore. It was indeed a pleasure having you stay with us at aloft Singanallur during your recent visit to Coimbatore. Regards Aloft Coimbatore

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a word: FILTHY!
If it wasn't so late when we checked in we would have looked for another hotel. The room hadn't been cleaned for some time, and it was one of the overall dirtiest hotels I've ever stayed in. No wifi signal in the room, so after a long day of travel we were stuck late night in the lobby. We skipped the free breakfast based on how dirty our room was and left immediately after waking up.

10/10 Excellent

Hemant, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended - An Excellent Hotel!
Excellent hotel - a surprise find on Hotels.com that delivered more than it promised! I can say with confidence that I have found the hotel I will stay in whenever I visit Coimbatore. If this Aloft Hotel is an example of the value proposition of 'Aloft', I would definitely like to try it at other locations in India!
Response from Aloft Coimbatore on 31 Oct 2015
Dear Guest Thank you for your valuable time and comments, all of us are delighted to know that you have had a memorable stay with us and that our service and facilities were to your satisfaction. Your feedback motivates all of us to sustain and enhance our focus on small details. We eagerly await your return and hope to become the preferred destination for you whenever you travel to Coimbatore. It was indeed a pleasure having you stay with us at aloft Singanallur during your recent visit to Coimbatore. Regards Aloft Coimbatore

10/10 Excellent

Karthikesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Aloft Coimbatore on 31 Oct 2015
Dear Guest, Thank you for your valuable time and comments, all of us are delighted to know that you have had a memorable stay with us and that our service and facilities were to your satisfaction. Your feedback motivates all of us to sustain and enhance our focus on small details. We eagerly await your return and hope to become the preferred destination for you whenever you travel to Coimbatore. It was indeed a pleasure having you stay with us at aloft Singanallur during your recent visit to Coimbatore. Regards Aloft Coimbatore