Search Cockscomb Basin Forest Reserve Villa Accommodation

"Clean comfy room. Very nice staff."

"After an initial mix-up of the rooms we were given a really nice 2 bed apartment overlooking the sea with a private hot tub. The hotel itself is really nice, very spacious. We had a 2 bed apartment which was massive and had a really good kitchen. The on-site restaurants are good but expensive ($30 USD for a small pizza), but kids' meals are reasonable. The biggest issue (not fault of the hotel) is that there is big sargassum issue from March to June which means you cannot enter the sea from the beach - this was a major disappointment as no picture shows this and there is a strong smell over the entire area. The hot tub is nice but the design meant that water could fall down (onto people walking below). The pools are small but fine. Taxis to the village are very expensive at $25 USD for 2 km but there are free bikes to use on site. The dock is great. Overall, I would recommend outside of the Sargassum season. "

"Staff were very friendly and helpful. Room was very clean with complimentary coffee and water. We had a lovely time. "

"The room was a disappointment given the price point. The sliding glass door on one-side was shattered, one of the bathroom windows was also broken, the left sliding glass door wouldn’t lock and or close ( eventually fixed) the sofa and comforter cover were both stained. I felt that my complaints were met with frustration by the front desk staff. I actually considered leaving for $473 a night I was frustrated all solutions were a take away, we-booked an ocean view with a king bed, we were offered 2 doubles garden view. The positive was the food and bar manager that listened and at least offered us a free dinner! Most of the team were exceptional "

"Bartenders were dope. Shuttle into town was clutch. Highly recommend. "

"Breakfast was awesome every day."

"Staff was welcoming, kind, helpful and respectful "

"Do not stay at this hotel. The resort is nice, but they double-charged for my room. I paid Expedia for the room, but the resort charged me again. Both the resort and Expedia are refusing to issue a refund. If you want to risk theft, this is the place to stay."

"Everything was super "