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"The hotel was lovely, huge bathroom. Way too quiet for us though. Breakfast was over cooked, eggs on my wife’s eggs benedict were nearly hard boiled, bacon was tough. Very steep stairs down to breakfast room. The bar was closed most of the day, with a bell for service. We tried it but no one came. The staff were lovely, but just not enough of them, and same ones we’re doing everything. With the size of the hotel, this was an impossible task. We ended up spending most of ur time at the hotel opposite."

"Great location"

"Good morning, I just wanted to let you know that I experienced a few problems with breakfast during our stay. Firstly, on Saturday morning, when I asked for a coffee, I was given a half cup of cold black coffee by a young man. I did not say anything at the time. The following morning, I bought my own coffee and noticed that everyone else in the restaurant was being served coffee in a small cafetière. I did not understand why this was not offered to me. Also, on Sunday morning, I ordered Eggs Royale. Instead, I was served two boiled eggs on smoked salmon with what looked like two spoons of mayonnaise. I mentioned to the staff that it was not Eggs Royale, but again I left it, as they did not seem to know how to deal with the issue. We had also booked a table on Friday night and could not understand why there were two different dining rooms — one with tablecloths and one plain. When I made the booking, I believed we would be seated in the main restaurant, as there was nothing on the website explaining the difference. Otherwise, the food on Friday night was good and the bedroom was lovely. However, we travel frequently in Scotland and, unfortunately, I will not be returning. Please do not retain my email address for marketing purposes. Kind regards, Caroline"

"Excellent attentive and friendly staff. Good vale for money. Excellent food and well appointed rooms. I have no hesitation in recommended this hotel. "

"The room was a really good size and spotless clean. Like the little touches like bottled water in the rooms and choices of tea, coffee and hit chocolate. Staff really friendly and nothing was an issue to them. Breakfast was suberb, with good choice and cooked to order rather than buffet "

"Excellent from start to finish - welcome was genuine and friendly - professional and prompt. Cleanliness and quality service throughout stay"

"We always stay here when visiting family. Usually great value and great breakfast, "

"All of the above. I think that this could be my second home while in Berwick "

"The room was large and spacious . The bathroom was very large and modern with a bath and shower. The sea views were wonderful "