Cloud 11 Tours and Activities

Beautiful hotel, fantastic location, excellent room and delicious breakfast. Warm and helpful staff as well. I will definitely come back.

This old hotel doesn’t deserve 4 stars and not worth the price. Very old and not well designed, not well maintained.

It is not a hotel in the normal sense but i a hotel with what appears to be a large number of serviced apartments. The complimentary tuk-tuk service running between the main road and the hotel was much appreciated especially so for our tired legs at day's end. I think that the hotel could mention the service at check-in and with a note on a guest compendium in the room. There is no compendium in the rooms to explain this or using the tv, air-conditioning, and other facilities, although there is info on the hotels TV channel. The facilities are well kept and the breakfasts are of a good standard as evidenced by the numbers attending. We went to the dining area for an evening meal three times and were virtually the only patrons. The food on offer was ok but maybe the fact that one can not have a wine, beer or other alcoholic drink may have a bearing on this lack of patronage. The room we had was generously sized with a perfectly adequate kitchen and plenty of storage, but the crockery supplied was minimal and there was no cutlery. The staff were all very pleasant and obliging which made for an enjoyable stay.