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"The staff were terrific but clearly short staffed and overworked. Not their fault—and the staff on the front desk were marvellous if you could get their attention, but it was apparent that they are short staffed. Let me begin by saying we live kids—we’ve had four and they have kids now. But this place was 24 hours of kids out of control—from the bedroom hallways to the bar and lobby…yelling, running—one twelve year old slapped the heck out if her father at the bar. Distracting, disruptive, rude—and their families did not care. So, go outside, turn left and walk into the street pubs and shops. Nice but whopping expensive for what you get (even with the exchange). The hotel as a physical structure us good—staff are great but understaffed and overworked. Hopefully you’ll be there on a night without tons if kids. And also: taxi and uber drivers were terrific!!"

"I stayed at Preston House last week. Hotels.com didn't send me the details on email as was outlined in the booking. I contacted the owner who was extremely helpful and gave me an upgrade and sent on all the details straight away. The house itself is beautiful and my room was spacious and comfortable and a really lovely place to stay. The owner checked in with me to make sure I got checked in ok and again the following day to make sure I had no problems with my stay. I work in Laois multiple times a year so I will definitely be staying here again."

"Everything was good. The room was very clean and presentable. Excellent and very friendly staff! Will definitely recommend."

"Parking was good. But hotel difficult to find"

"Clean, friendly staff, great menu"

"Great spot!"

"Lovely junior suite Great food Could be a bit more facilities in the health suite and maybe should not charge for this"

"Truly an oasis in the hub bub of life. Greenist green course. Kiddos loved the driving range."

"Food very good. Staff excellent. As a castle it is a very old building but a lot of dust in the room. "