In the heart of Cleveland, InterContinental Suites Hotel Cleveland, an IHG Hotel offers a warm welcome with C2 Restaurant and Lounge serving breakfast and dinner. Unwind by the lobby fireplace or take in the city views from the terrace. With dry cleaning/laundry services, a coffee shop/cafe nearby, guests can enjoy their stay while exploring nearby Progressive Field.
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 5 to 17 per person
Valet parking fee: USD 19 per day (in/out privileges)
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is InterContinental Suites Hotel Cleveland by IHG pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at InterContinental Suites Hotel Cleveland by IHG?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at InterContinental Suites Hotel Cleveland by IHG on 31 May 2026 start from AU$309, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at InterContinental Suites Hotel Cleveland by IHG?
Valet parking is available for USD 19 per day.
What time is check-in at InterContinental Suites Hotel Cleveland by IHG?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at InterContinental Suites Hotel Cleveland by IHG?
Checkout is at noon.
Where is InterContinental Suites Hotel Cleveland by IHG located?
Located in Fairfax, this hotel is within 1 mile (2 km) of Ronald McDonald House Cleveland, Cleveland Clinic and Cleveland Museum of Art. Case Western Reserve University and Cleveland Orchestra are also within 1 mile (2 km). East 105th-Quincy Station is 22 minutes by foot and University Circle Station is 24 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was fantastic and room was clean and comfortable
Abele
Stayed 1 night in Dec 2025
Verified
8/10 Good
Claudia
27 Mar 2026
Liked: Staff & service, amenities
I had a very positive stay at the InterContinental Suites Hotel Cleveland. Its location—just a short walk to the Cleveland Clinic—makes it incredibly convenient, especially for medical visits.
The suites are spacious, the beds are very comfortable, and the shuttle service to and from the hospital is a big plus, particularly in cold weather. The staff were consistently friendly and helpful.
Areas for improvement would include updating the rooms and bathrooms with more modern, upscale finishes and ensuring more thorough housekeeping.
Overall, a comfortable and highly convenient place to stay.
Breakfast buffet was overpriced and mediocre at best. Bacon was swimming in grease and water. Eggs we runny and in water. Coffee in lobby was out one morning and missing cups and creamer out the next morning. Staff was very nice and helpful though
Stayed there with some friends while visiting for an NFL game. The rooms were spacious and clean. Customer service was fantastic. The breakfast buffet was also enjoyable
I have stayed at The Intercontinental several times, durimg my visits to the Cleveland Clinic.
The rooms are large, clean and comfortable. Linens are very soft. The staff, all the way from desk assistance to restaurant staff were always so helpful. Much needed when navigating the clinic.
linda
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Michelle
6 Jan 2026
Liked: Cleanliness, staff & service, amenities
Very clean room and quality bedding. I loved having a tub. I also enjoyed being able to crack open the windows (they do not open all the way). The service was great for hotel. The restaurant was nice although a bit slow on service. I stayed in a suite and it was up to expectations and as described.
The location is a short drive to Case Western and near hospitals. Self parking is a couple of long blocks away, which was inconvenient when it’s cold and rainy. Valet is $26.
The property seems like it’s been updated but not exactly with the best quality furnishings - for example, the dresser appeared to be assembled furniture where the drawer was hard to open.
The place wasn’t exactly not clean, there’s just visible dust from being vacant, we assumed.
Only other odd thing was their hand soap, shampoo and body seems to be the same.
We had a sink, coffee maker and fridge, none of which we used. The restaurant was 24/7 but we didn’t dine there.
Staff at front desk and valet were friendly.