Independent in Cleveland

"Rooms are small. Staff members were sometimes more focused on the task assigned than guests! As an older lady I would expect a young employee to give way to a guest carrying luggage. At least let them on the elevator rather than stepping front and almost pushing you out of the way! I would as like it was St Patrick’s Day and people were loading their rooms for celebrations but guests just trying to get to their room should be given consideration. We paid the same or higher rate! "

"I arrived late. There was no food other than truly inedible stuff at the bar, where the staff did not welcome being disturbed. But the front desk staff were great and the concierge was wonderful! He's what accounts for the five stars "

"Elevators were down for the entire weekend. How sad"

"The rooms were terrible "

"Everything was awesome!"

"The staff was kind and helpful. It was a beautiful hotel. There was plenty of things to do around the hotel as well. "

"Awesome place. Only stayed a night but was great"

"Charming hotel, and close to "

"We were here for a dance convention. The hotel is beautiful, rooms are clean and the restaurants are good."