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Reviews of Holiday Inn Cleveland Clinic, an IHG Hotel

3 out of 5
Holiday Inn Cleveland Clinic, an IHG Hotel
8650 Euclid Ave, Cleveland, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1003 reviews" "
Rating 8 - Good. 281 out of 1003 reviews" "
Rating 6 - Okay. 102 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Fred

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for me and my wife. I’m having surgery at Cleveland Clinic. A great facility all around
Stayed 2 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Only 1 of 4 elevators worked.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pedro M Sanz, Methuen

Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant stay while visiting CWRU
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
All good
Stayed 4 nights in Apr 2024

8/10 Good

Jeremi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Apr 2024

10/10 Excellent

Soum

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, location, clean and lot of space
Stayed 1 night in Apr 2024

10/10 Excellent

HUI L

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and safe property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Akinosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Soney, Hartsdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking adds more cost daily. It’s already expensive with inflation and to add extra costs is hard. Can’t you work out better parking options ?
Stayed 2 nights in Apr 2024

8/10 Good

SHU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just parking is not convenient and has to use valet, which is quiet slow aometime
Stayed 4 nights in Apr 2024

10/10 Excellent

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is awful and pool towels are never available. Everything else was great!
Stayed 2 nights in Apr 2024

6/10 Okay

Thomas

Travelled with family
I called several days in advance because I would be arriving later than expected. They assured me everything was taken care of, but when I arrived they said my reservation had been canceled because I had not shown up. The cafe staff did not know how to make coffee drinks listed on the menu (they asked me what a latte is). WiFi was flaky, I had to leave my room and go to the elevators to get connected a lot.
Stayed 4 nights in Apr 2024

4/10 Poor

Dan

Liked: Cleanliness, property conditions & facilities
I wouldn’t go out at night
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Ernest

Travelled with family
Good location for Cleveland Clinic patients and family. Valet parking only. Free shuttle service to clinic.
Stayed 4 nights in Mar 2024

8/10 Good

Laura

Friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near where I needed to be.
Stayed 1 night in Mar 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lydia

Travelled with family, Business traveller
Liked: Amenities
Everyone was very helpful and accommodating. Will stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff an clean rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Stayed 1 night in Mar 2024

8/10 Good

sandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
3' pool was disappointing. Food not great with the exception of burger. Limited happy hour choices. Friendly staff. Rooms very clean, but no one pays attention to what they place in showers, like shampoo.
Stayed 12 nights in Mar 2024

10/10 Excellent

Marilee

Business traveller, Travelled with group
Liked: Property conditions & facilities
This is the most responsive hotel I have ever stayed. Anything you needed was done immediately. And the food and the restaurant is not typical hotel food. It’s much much better!
Stayed 3 nights in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy transport to Cleveland clinic
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Cleveland Clinic and very helpful staff
Stayed 1 night in Mar 2024

10/10 Excellent

Frank, Greenwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Was missing towels and wash cloths, but otherwise good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert W

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CC
Stayed 1 night in Mar 2024

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Convenient proximity to Cleveland Clinic
Stayed 1 night in Mar 2024

10/10 Excellent

Sharil, West Middlesex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere is pleasant.
Stayed 1 night in Mar 2024

10/10 Excellent

Alicia

Liked: Amenities
Love it
Stayed 1 night in Feb 2024

8/10 Good

Aruna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

8/10 Good

Anaycia

Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Shower has a lot of mold in it. Requested an extra blanket twice. Did not get one.
Stayed 1 night in Feb 2024

10/10 Excellent

Genice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient and Upscale
Stayed 1 night in Feb 2024

10/10 Excellent

don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice clean, upbeat and friendly environment. The valet parking guy was kinda aggressive with made me frustrated especially as soon as I walk in the door of the hotel, and I haven’t even checked it.
Stayed 1 night in Feb 2024

8/10 Good

Karin

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Elevator floors needed attention, also a corners and baseboards on our room.
Stayed 2 nights in Feb 2024

10/10 Excellent

karin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge is very helpful. Rooms are big, comfortable and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value....
Stayed 1 night in Feb 2024

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderfully positioned property to serve our needs so close to the Cleveland Clinic.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Laurie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well furnished rooms. Friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have a restaurant which the only good thing is their pizza, the rest of the food not very good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained and within walking distance of Cleveland Clinic. It is convenient having their grab n go and restaurant onsite as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleveland Clinic Stay
The room was clean and comfortable. I booked the room for my sister who is getting treated for cancer. The convenient location, shuttle, and accommodations helped my sister have less to be concerned about and to rest so she can focus on treatment.
Stayed 1 night in Jan 2024