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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Bar (on property)
Exterior
Breakfast, lunch, dinner served; Italian cuisine
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Room service
The current price is AU$202
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Cleveland Metroparks Zoo
    14 min drive - 19.1 km
  • Southwest General Health Center
    11 min walk - 1.0 km
  • Baldwin Wallace College
    3 min drive - 2.2 km
  • I-X Center
    7 min drive - 5.0 km
  • NASA Glenn Research Center
    10 min drive - 11.3 km

Getting around

  • Brookpark Station
    12 min drive
  • Cleveland Station
    24 min drive
  • Cleveland Hopkins International Airport (CLE)
    12 min drive

Restaurants

  • Starbucks
    4 min walk
  • McDonald's
    5 min walk
  • Raising Cane's Chicken Fingers
    6 min walk
  • McDonald's
    3 min drive
  • Taco Bell
    6 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Hotel in the business district
Take advantage of a free return airport shuttle, a terrace and dry cleaning/laundry services at Crowne Plaza Cleveland Airport by IHG. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner and children's meals. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free local area shuttle and express check-out
  • Express check-in, a ballroom and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
6.8 out of 10, 1,278 reviews
The price is AU$138
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on 1 Sept 2025 start from AU$201.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Cleveland Airport by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Cleveland Airport by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Cleveland Airport by IHG?

Checkout is at noon.

Does Crowne Plaza Cleveland Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport by IHG located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Southwest General Health Center and within 3 miles (5 km) of Baldwin Wallace College and Mill Stream Run Reservation. Rocky River Reservation and Berea Falls Scenic Overlook are also within 3 miles (5 km).

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Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 105 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jill

Disliked: Property conditions & facilities
Hotel could use a remodel and the night reception desk could use more personality. Great location and nice shuttle service plus no parking fee.
Stayed 3 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Angie in the lounge is excellent. We really appreciated her professionalism
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great shower. Comfortable bed.
Stayed 2 nights in Jun 2025

2/10 Terrible

emma

Disliked: Staff & service
Even though, I pre-paid for a room with two queens for three adults, they had overbooked and did not have a room for us. It was 11:00 at night and Expedia customer support found us a room at the Hampton Inn.
Stayed 1 night in Jul 2025

6/10 Okay

Georgiann

Disliked: Amenities
Restaurant not great although service was good. Hotel in dire need of updating. No amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport, friendly staff, comfortable room, easy transportation to and from airport.
Stayed 1 night in Apr 2025

6/10 Okay

Hanifah

Liked: Cleanliness, staff & service
I DID LIKE TO LOCATION BEING CLOSE TO THE CLEVELAND AIRPORT. SHUTTLE WAS AWESOME. NEEDED: UPDATED CARPET, BATHROOM FACILITIES, THE LIQUID CONTAINERS FOR BATHING WERE EMPTY. THANKS FOR THE PRICING.
Stayed 1 night in Jul 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service
Disliked: Amenities
We always stay at the crown plaza when we fly out of Cleveland. This time there was no soaps or blow dryer. Room was bare of anything that we would normally use. This place does need upgrades.
Stayed 1 night in Jul 2025

2/10 Terrible

raymond

Disliked: Cleanliness, amenities, property conditions & facilities
Not ready or clean, the only good thing was the shuttle on time and prompt
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow my experience was extremely positive with this hotel and Staff from reserving to actually staying. I would recommend 100% this is what I call a Great service!! Thank you to the staff and the General Manager.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

margie

Liked: Cleanliness, amenities, property conditions & facilities
Shawn at the front desk was exceptional. He was very attentive and helpful.
Stayed 1 night in May 2025

6/10 Okay

Jessica Danyelle

Liked: Staff & service
We had several issue's with the room key not working.
Stayed 2 nights in Jul 2025

2/10 Terrible

Quintin

Disliked: Staff & service
We had a reservation many weeks in advance. When we arrived (early), we inquired in person for early check in. They confirmed our room, but said to come back after 4 pm. When we did so, they informed us that there was no room available any longer. I asked and the desk clerk said it happens fairly often and that very night they had turned away 10 parties with reservations.
Stayed 1 night in Jul 2025

6/10 Okay

Emily

Liked: Cleanliness
Solid 3 stars. I have stayed in much cheaper hotels that had way better amenities. Was told at check in that I couldn't have the king size bed I booked and then my rooms fridge was broken and the tv kept kicking me off and wouldn't load channels. Staff was not very attentive. Would've been a bigger issue if I needed to stay longer then 24 hours. Room and hotel in general was clean and comfortable.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older hotel that needs a refresh. Two elevators not in service and the third is in poor condition. The room was dated and lacked hot water. The restaurant was good.
Stayed 1 night in Jun 2025

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were extremely slow, sink didnt drain, was cracked, holes in bathroom door. Other rooms in bad condition, missing doorknob. Overall maintenance needed.
Stayed 3 nights in Jul 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is something wrong with this hotel. Either they have no staff or they do not care. The pool was shut down; clearly some water damage has occurred recently; and there is minimal effort when it comes to housekeeping. There is a strong smell of mold and only one elevator worked. We stayed for 10 hours because we needed to catch a flight. Any more time than that and we would have cancelled and stayed anywhere else. Do not stay at this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. Getting to and from the airport was easy and quick. The restaurant offered a variety of food and all of it was good. This was my second stay and I will stay there again.
Stayed 1 night in Apr 2025

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was old and dated. My room had a big wet spot on the carpet and smelled horrible. I complained twice about it and nothing was done. The towels used by previous guest were also still hanging in the bathroom. In the 2nd room I reserved there was mold in the bathroom.
Stayed 1 night in Jul 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible old run down hotel with two elevators down.
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient overnight stay for the airport in cleveland. Restaurant downstairs was adequate and staff was super duper.
Stayed 1 night in Feb 2025

6/10 Okay

Angie

Liked: Staff & service, amenities
They should improve the cleaning and there was no shower gel.
Stayed 1 night in Jun 2025