Holiday Homes in Cleveland

"The breakfast was very limited. I would have like a breakfast meat of some type. However your employee that served us was Outstanding. I can't sing her praise enough. She made up for what was missing in your breakfast menu. She's a Keeper! I was disappointed that there was no microwave in the room. If you can't have it in the room then at lease make it available on a request basis. It was very inconvenient to have to go downstairs to heat something up to after you have came in and got relaxed. The staff that greeted us was very welcoming and upon leaving they thanked you for coming. Again your staff made the difference"

"I would recommend "

"Pool was cold and hot tub had fecal matter floating on it and didnt realize until we had been in there for about 20 minutes. My wife broke out with an infection on her face. An elevator was down with a full hotel on Sunday morning and took 45 minutes to get down the lobby floor since a housekeeping employee had taken priority in the elevator area and would not allow any one to get on an elevator until she could with all of her gear."

"We were on our way to an important meeting, had a long day of travel, and had an hour to get ready. When the guy showed up abot 20 minutes later, he told us that they did not have a handicapped 2 bed room. He wanted to give us a king room. I told him no, that I had made specific reservations for specific reasons. Without saying a word to us, he went in the back, about five minutes later he came out and walked right past us, down the hall, and got into the elevator. He did not say a word to us about where he was going or what he was doing. At that point we talked about just leaving.We decided that we would take turns, waiting for him, while the other changed in the restroom in the lobby. He was once again gone for around 25 minutes. We were just about to put our luggage back in the car and leave when he walked past us without saying a word again. I said to my friend that this is just unacceptable, and I think he heard me because then he walk over to the snack bar, grab two candy bars and two bags of chips and two waters and stick them in a gift bag. I was finishing putting on my shoes and getting ready to walk out the door, he called me over and said, your room is ready as if nothing had happened. At this point I was mad. They did not clean our room, we had to ask for towels. The pool had only 1 towel. The breakfast lady acted inconvenienced toward us. The bright spot was a young man named Cole. He went above and beyond to take care of our special needs."

"Premier vintage hotel in Chattanooga."

"Our room was not ready at check in time. I called them prior asking about a crib because their website says they have them. I was told it was a crib and it was standard crib size. It was an old pack and play!! Not a crib. It had zero padding. We had to lay a bunch of blankets down for our toddler to sleep on. I wish they would put on their website it’s a pack and play. There is a huge difference between that and an actual crib."

"Staff was excellent and helpful in every way. Room was clean and the bed was comfortable. Only problem we had was finding some place to eat nearby. Lots and f restraints but most were very pricey or did not have food to our liking. All in all we had a good stay in Chattanooga. "

"We absolutely enjoyed our stay! Staf is so friendly and welcoming. Second time we stayed there. We definitely go back!!"

"Incredibly clean rooms, staff were nice and friendly and the biggest free breakfast from a hotel I’ve ever had"