Search Castles in Cleveland

"We were in town for a wedding and had to be at the venue prior to check-in time. We called the hotel the morning of and asked if we'd be able to check-in a couple hours early - to which the very pleasant lady told us we absolutely could. When we showed up, the gentleman behind the counter "found" us a room, but had to charge us $30 for the early check-in. I'm pretty sure this is the first time I've been charged for an early arrival in at least 10 years. To make matters worse, the hot-tub was lukewarm. Overall, the place was clean and comfortable. Unfortunately, customer service is what brings you back, and the customer service here was not good."

"Great location, very clean and staff was amazing!"

"Everything was great. The hotel was beautiful and the SPA was fantastic. Marvelous experience!"

"The room was spacious and clean. The resort was quiet and relaxing and a great location as we were in the area to go to Road America for the Lemon’s Race. Our room overlooked the street were the Lemon’s cars held their parade on Friday night. We ate dinner in the Concourse restaurant. Everything was excellent. Would recommend staying here. They have their own beach in the summer! "

"Ice machine had mold in ice. No liner in bucket. Second tv in living room didn’t work. Could use upkeep on whirlpool in suite but overall very nice stay every time I’m there. "

"Nothing says "Welcome" like dead plants, peeling faux leather, and wall wraps falling off a filthy elevator. Toilet seat falling off must have been missed by the cleaning staff. No charging ports for smart devices, and beds hard as a rock, and well worn on one side! Other than that, will find somewhere else next visit, perhaps a 2 or 3 star hotel."

"All was great - massages were excellent!"

"We stayed in May 2026. The room is nothing fancy but was adequate for our stay. Rooms are mostly in original condition and are kept clean. As any hotel on the older side, they come with older hotel smells, not unique to this hotel. The rate matched what we were expecting. The lobby still has great charm. The location and views are awesome. We had dinner and breakfast. Both evening staff and morning staff were attentive and hard working. We had the perch for dinner with baked potato and apple custard cheese cake for dinner - all were delicious and served promptly. We had the included pancakes and eggs for breakfast, and they are really good fresh portions. We used the hot tub (temp was as it should be) and the pool which was enjoyable. We did not use the pool bathrooms as they were pretty dark and dated. The outside was beautiful. Only real issue was that the back door, close to our room was left unlocked all night so anyone without a key can access the place at anytime. We never felt unsafe, but it should be standard to keep anyone not staying on the property out. We would stay again when we come back to the area. Cheers."

"The room was fabulous--beautiful view, clean, and comfortable. Breakfast was very basic. Parking was extremely convenient. This was our second time here and we will stay again. Really lovely accommodations."