Cleland Lake Tours and Activities

We had a beautiful view of Whistler Village from our room, and the hotel was wonderful. I loved the room we had. The only reason I didn't give it 5 stars for everything was flies. Pets are allowed at this hotel. We didn't bring our dogs, but when we arrived there was smeared dog poop on the balcony outside our living room area and it was attracting flies. We had to be careful to close the door to the balcony or flies came in. The next day we asked the front desk if they could send someone to clean it. We stayed 6 nights and in that time no one came to clean the balcony. We were also a little disappointed no one vacuumed during our stay. My husband and I had chips the second night and some crumbs fell to the ground. The whole time we were there no one vacuumed the crumbs up. My husband also had a problem with the breakfast buffet on the second day. When he went to pick up a waffle, a fly flew out. He decided to have fruit and yogurt instead, and fruit flies flew out of the fruit when he scooped it. I continued to eat breakfast there. I thought the hot food was great. My husband refused to eat at the buffet again. When he told the staff about the flies he saw on the food, they left it there for others to eat. The staff was extremely nice, and tried to understand, but I don't think they understood English enough to know what the issues were. I later learned September is fruit fly season in the Pacific Northwest. During other months flies may not be as noticeable.

Beautiful lobby and room decor! It was a treat to stay here. Staff was wonderfully friendly and helpful.

Has the best location, conveniently located at the end of Whistler Village. The unit was very clean and has the most comfortable bed.